Eric Davis
Summary
Committed to ensuring enduring customer contentment through exceptional service and unmatched assistance. Proficient in customer service best practices and diverse strategies. Meticulous and detail-oriented professional with a proven track record of excellence in data entry, consistently delivering accurate and organized results. Dedicated and adept at service delivery and multitasking, fostering profitable relationships to drive business success. Skilled Customer Service Representative excelling in communication, active listening, and analytical problem-solving. Elevates customer experiences by employing a service-focused approach, understanding needs, and delivering tailored solutions for enhanced loyalty.
Overview
13
13
years of professional experience
Work History
Video Production and Design
Self Employed Services
11.2022 - Current
- Worked closely with customers to create art and design pieces based on their specifications.
- Kept and maintained detailed logs of all music, payment details and other relevant information.
- Worked with customers to edit and revise design elements to their desire.
- Animated elements within various forms of visual media productions
- Animated hand drawn characters using Adobe After Effects
- Animated advertisements for various companies and musical acts
- Animated logos and other branding materials
- Operated cameras and camera equipment on video shoots
- worked as a Camera Assistant on various video shoots
- Developed creative design for print materials, brochures, banners, and signs.
- Implemented design feedback from customers and internal stakeholders to improve project outcomes.
- Completed final touches for projects before rollout.
- Designed creative digital displays used in online advertising for local businesses.
- Met with customers to present mockups and collect information for adjustments.
- Created original artwork for range of print, web and video projects.
Music Composer
Self Employed Services
10.2015 - 12.2022
- Followed strict briefs and guidelines to give customers exactly what they asked for.
- Communicated with music labels and customers alike to problem solve and ensure satisfaction.
- Created original music for hundreds of TV shows on every major network including the theme song for Fox TV's "Beat Shazam" hosted by Jamie Fox.
- Created and organized thousands of original music compositions to clients exact specifications.
- Collaborated with performers and producers to determine and achieve desired sound for production.
- Transposed pieces from one instrument to another and one key to another to accommodate client and musician preferences.
- Rewrote original scores to adapt to different musical genres and styles.
- Consulted with directors and producers to determine placement of musical cues and coordinate artistic vision.
- Used Ableton live to arrange cuts of soundtracks for movies.
- Determined voices, instruments, harmonic structures, rhythms, tempos and tone balances required to achieve effects desired in each musical composition.
- Scored compositions for consistency with instrumental and vocal capabilities.
Project Manager
Sprint Remodeling And Design
09.2016 - 10.2017
- Communicated with customers and vendors to ensure all parties received vital information.
- Worked with vendors to ensure materials and schematics were to customers exact specifications.
- Kept detailed logs of all relevant data.
- Planned, designed, and scheduled phases for projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
Office Administrator
Sprint Remodeling And Design
06.2014 - 10.2017
- Kept detailed logs of materials and supplies.
- Maintained detailed logs of customer payments and job statuses.
- Ensured customer satisfaction and worked to maintain positive customer relations.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Established team priorities, maintained schedules and monitored performance.
Event Photographer
The Green Screen
06.2012 - 11.2014
- Set up and ran a green screen photography booth for events of any occasion.
- Work with and instructed event goers on how to interact with props and the green screen its self.
- Used various photo editing software to effect and change photos to clients desires.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Completed complex photo shoots at indoor and outdoor venues.
- Used image processing algorithms to reduce motion blur and enhance color, contrast and light range.
- Leveraged mechanical mounting systems to improve focus and image stability.
Sales Associate
Brandy Melville
02.2011 - 04.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Chatsworth Charter High School
Chatsworth, CA05.2010
Skills
- Clear and empathetic communication
- Data entry and log keeping
- Conflict resolution
- Attentive listening
- Critical thinking
- Problem Solving
- Tech Savvy
- Computer Proficient
- Judgment and Decision-Making
- Adobe Creative Suite
Hobbies: Magic: The Gathering
In a recent scientific study, Magic: The Gathering was named the most complicated real world game in existence. It requires complex problem solving skills, negotiation skills and understanding of complex systems to play. It's also very fun.
Timeline
Video Production and Design
Self Employed Services
11.2022 - Current
Project Manager
Sprint Remodeling And Design
09.2016 - 10.2017
Music Composer
Self Employed Services
10.2015 - 12.2022
Office Administrator
Sprint Remodeling And Design
06.2014 - 10.2017
Event Photographer
The Green Screen
06.2012 - 11.2014
Sales Associate
Brandy Melville
02.2011 - 04.2012
High School Diploma -
Chatsworth Charter High School
Similar Profiles
MARÍA ELÍZABETH FREIREMARÍA ELÍZABETH FREIRE
Entrepreneur at Self Employed ServicesEntrepreneur at Self Employed Services
Gary LimGary Lim
Professional Stock Trader at Self Employed ServicesProfessional Stock Trader at Self Employed Services
Travon DelgadoTravon Delgado
Mobile Barber at Self Employed ServicesMobile Barber at Self Employed Services
Jaylen DoddJaylen Dodd
Cable Lineman Helper at Self Employed ServicesCable Lineman Helper at Self Employed Services
Benlian WangBenlian Wang
Icon Design and Teaser Video Production at Dusk Wave ArtsIcon Design and Teaser Video Production at Dusk Wave Arts