Joseph Ford

Build quality automobile seats for General Motors on the assembly line.

• Assembled components according to established procedures and safety protocols.
• Inspected incoming raw materials prior to use in order to ensure quality assurance.
• Reported any potential hazards or areas of improvement to supervisors immediately.
• Assisted in training new employees on assembly line processes and procedures.
• Followed detailed instructions on schematics during assembly processes.
• Referred to work orders to perform work to specifications.
• Rotated through various positions on the assembly line as needed by management.
• Performed quality checks on products to ensure they met company standards.
• Identified defective parts or items needing rework during inspections.
• Ensured that all safety regulations were followed at all times while operating machinery.
• Cleaned tools, equipment, and workstations as needed throughout shift.
• Tested completed products for proper functioning before shipping them out.
• Used hand tools and power tools to complete builds.

• Organized backroom areas to maintain an efficient workflow system.
• Ensured compliance with company policies and regulations related to customer service operations.
• Assisted with the setup, stocking, and maintenance of merchandise displays in accordance with company standards.
• Processed returns and exchanges according to established guidelines.
• Addressed customer inquiries promptly and professionally both in-person and over the phone.
• Provided customer service and assistance to customers in locating products and making purchasing decisions.
• Operated cash register to process sales transactions accurately and efficiently.
• Greeted customers warmly upon entering the store and offered them assistance as needed.
• Adhered to all safety regulations when handling merchandise or operating equipment.
• Maintained a clean, organized, and safe store environment for customers.
• Performed opening and closing duties such as counting cash drawers, balancing receipts.
• Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.

• Greeted customers upon entry and provided assistance with finding items.
• Assisted customers in the checkout process, including bagging items and processing payments.
• Provided product knowledge to customers on a variety of merchandise.
• Answered customer inquiries regarding store policies, products and services.
• Resolved customer complaints in a professional manner.
• Maintained an organized work area to ensure efficient service to customers.
• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
• Performed cash register operations accurately and efficiently.
• Restocked shelves with new merchandise as needed.
• Organized backroom stock according to company procedures.
• Conducted regular inventory counts of all merchandise in the store.
• Executed markdowns on designated items according to corporate guidelines.
• Ensured that all displays were properly stocked and attractively presented.
• Inspected returned merchandise for damage or missing parts before re-stocking.
• Monitored security cameras for suspicious activity.
• Demonstrated strong problem solving skills when addressing customer concerns.
• Provided excellent customer service by anticipating customer needs and responding promptly to inquiries.
• Adhered to safety standards at all times while working in the store environment.

• Provided excellent customer service to resolve customer complaints in a timely manner.
• Answered customer inquiries and provided accurate information regarding products and services.
• Tracked orders from start to finish to ensure timely delivery of goods or services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Operated the pizza oven, ensuring pizzas were cooked to order.
• Cleaned and sanitized kitchen surfaces and equipment.
• Prepared dough and sauce for pizzas according to recipes.
• Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
• Handled customer orders in a timely manner, ensuring accuracy of order.
• Monitored quality of all products served to customers.
• Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
• Inspected workstations for cleanliness before beginning shift.
• Stocked shelves with necessary ingredients for making pizzas.
• Rotated stock items so that oldest product was used first.
• Measured ingredients accurately using measuring cups or scales.
• Followed established recipes when creating specialty pizzas requested by customers.