Eric De La Cruz
Bellevue,WA
Summary
Proven security professional with a track record of enhancing safety and minimizing risks, as demonstrated at Allied Universal Security Services. Skilled in surveillance and emergency response, I excel in threat management and customer service, ensuring a secure environment. My proactive approach and ability to collaborate with law enforcement have significantly improved security protocols. Diligent Security professional with 3 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security / Concierge
Kent Services / KBS West
08.2023 - Current
- Proactively identified potential security risks through diligent observation, taking action to minimize threats as needed.
- Compiled detailed activity logs during each shift, ensuring accurate record-keeping for future reference or incident review purposes.
- Contributed to a safe living environment by enforcing community rules and regulations consistently.
- Assisted in emergency situations, following established protocols and providing support to first responders.
- Maintained a professional demeanor while managing access control, ensuring only authorized personnel entered the premises.
Computer Relocation Technician
Terra Staffing Group
05.2023 - 07.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Remove office equipment from office.
- Deliver office equipment to office.
Security Officer
Allied Universal Security Services
02.2023 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Inventory audits at beginning of shift and end of shift with accurate recordings, while communicating with store staff.
- Organize customer areas so it stays presentable for next guests.
- Escort guests in and out of building through secured doorway.
Pharmacy Assistant
Bartell Drugs Corporation
12.2022 - 02.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Porter / Custodian / Janitor
Alliance Building Services
10.2022 - 12.2022
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
Park Services Attendant
California's Great America
06.2022 - 07.2022
- Orientation Only
Stocker
Dollar Tree
06.2022 - 06.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Fryer and Stocker
Jollibee
04.2022 - 05.2022
- Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.
- Assisted management in maintaining accurate records of food supplies, equipment maintenance, and other operational aspects for optimal performance.
- Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen.
- Unloaded food supplies from distributor trucks and efficiently organized inventory.
- Wrapped, dated and rotated food items to properly store food and maintain freshness.
- Fried chicken according to customer traffic.
Security Officer
Tactical Advanced Group Inc.
03.2022 - 03.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Applied covid-19 protocols for all entering premises with proper scanning.
Security Officer
Allied Universal Security
01.2022 - 02.2022
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Security Officer
Garda World Security Services
10.2021 - 12.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Officer
Star Protection Agency CA
08.2021 - 10.2021
- Conducted regular patrols of key areas to spot and control security concerns.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Security Officer
Redwood Security
08.2021 - 08.2021
- On call
Security Officer
Silicon Valley Security And Patrol
07.2021 - 08.2021
- Conducted regular patrols of key areas to spot and control security concerns.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Wrote detailed reports of all security breaches and investigations.
Security Officer
Command Security Services
06.2021 - 07.2021
- Conducted regular patrols of key areas to spot and control security concerns.
Security Officer
Securitas Security Services USA
03.2020 - 05.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
Host / Cashier
Black Bear Diner
01.2020 - 03.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Sales Associate
Burlington Coat Factory Department Store
10.2019 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Janitor
Crime Scene Cleaners Inc.
09.2019 - 11.2019
- Kept building spaces premises clean inside and outside.
- Cleaned prisons and jails.
- Cleaned police property.
- Clean and sanitized crime scenes after investigators and detectives administer their reports.
Server / Bartender
T.G.I. FRIDAY'S - Bar & Restaurant
01.2019 - 09.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Journeyman Ironworker
Local 86
10.2014 - 10.2018
- Demonstrated commitment to excellence by adhering to industry standards while erecting steel frameworks for various structures.
- Maintained high-quality workmanship through precise cutting, fitting, and aligning of steel components.
- Increased overall team competency by providing mentorship and guidance to apprentice ironworkers, sharing knowledge and expertise.
- Expedited construction timelines through proficient use of cranes for accurate placement of structural elements.
- Ensured project safety through diligent inspection of equipment and adherence to safety protocols.
- Cut metal components to required lengths using metal shears, hacksaws, and bar cutters.
- Enhanced structural integrity by skillfully welding and bolting iron components.
- Increased team productivity by coordinating tasks with fellow ironworkers, promoting effective communication and collaboration.
Mechanic
Delta Marine
05.2013 - 09.2014
- Janitorial duties after tasks are done.
- Prep parts before placement.
- Assist welders in preparation or relocation in work areas.
- Report to manager when duties are done for more duties.
Education
Associate of Arts - Administration of Justice
Highline Community College
DesMoines12.2034
Associate of Applied Science - Computer Science
Bellevue College
Bellevue, WA05.2028
High School Diploma -
Bellevue College
03.2024
GED -
Tongue Pointe Community College
Astoria04.2016
Skills
Reception duties
Threat Management
Security camera monitoring
Surveillance
Risk Management
Emergency Response
Customer Service
Honest and Dependable
Physical Stamina
De-Escalation Techniques
Crime Prevention
Law Enforcement Collaboration
Certification
Security Guard Card License
Pharmacy Assistant License
Timeline
Security / Concierge
Kent Services / KBS West
08.2023 - Current
Computer Relocation Technician
Terra Staffing Group
05.2023 - 07.2023
Security Officer
Allied Universal Security Services
02.2023 - 05.2023
Pharmacy Assistant
Bartell Drugs Corporation
12.2022 - 02.2023
Porter / Custodian / Janitor
Alliance Building Services
10.2022 - 12.2022
Park Services Attendant
California's Great America
06.2022 - 07.2022
Stocker
Dollar Tree
06.2022 - 06.2022
Fryer and Stocker
Jollibee
04.2022 - 05.2022
Security Officer
Tactical Advanced Group Inc.
03.2022 - 03.2022
Security Officer
Allied Universal Security
01.2022 - 02.2022
Security Officer
Garda World Security Services
10.2021 - 12.2021
Security Officer
Star Protection Agency CA
08.2021 - 10.2021
Security Officer
Redwood Security
08.2021 - 08.2021
Security Officer
Silicon Valley Security And Patrol
07.2021 - 08.2021
Security Officer
Command Security Services
06.2021 - 07.2021
Security Officer
Securitas Security Services USA
03.2020 - 05.2021
Host / Cashier
Black Bear Diner
01.2020 - 03.2020
Sales Associate
Burlington Coat Factory Department Store
10.2019 - 12.2019
Janitor
Crime Scene Cleaners Inc.
09.2019 - 11.2019
Server / Bartender
T.G.I. FRIDAY'S - Bar & Restaurant
01.2019 - 09.2019
Journeyman Ironworker
Local 86
10.2014 - 10.2018
Mechanic
Delta Marine
05.2013 - 09.2014
Associate of Arts - Administration of Justice
Highline Community College
Associate of Applied Science - Computer Science
Bellevue College
High School Diploma -
Bellevue College
GED -
Tongue Pointe Community College
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