Eric Demello
Deer Valley,AZ
Summary
Insurance and Military professional effective at leading teams to accomplish ambitious goals. Expertise in customer service, application of insurance and regulatory requirements and , Training and Personnel Management. Deadline-oriented and capable of handling multiple time-critical tasks simultaneously.
Overview
17
17
years of professional experience
Work History
Licensed Insurance Sales Professional
United Services Automobile Association, USAA
Phoenix, AZ
01.2019 - Current
- Nominated for the Made for Excellence award twice, being selected once.
- Was the top performer on the team consistently
- Was selected to instruct a Military Renters course to all of New Member Acquisitions and Insurance Servicing, leading to better understanding how to serve our members and increasing sales of renters insurance policies.
Data Entry and Logistics Team Leader
Arizona National Guard
Phoenix, AZ
07.2019 - 12.2021
- Conducted and supervised data entry for all Covid-19 cases in the state of Arizona
- Assisted Arizona Department of Health Services with the logistical layout of State Farm Stadium during vaccine operations.
- Supervised in-processing of VIPs during vaccine operations
Training Room Supervisor
United States Army
Joint Base Lewis Mcchord, WA
08.2016 - 10.2018
- Supervised the Tracking, creating, and filing all training requirements for 127 Soldiers' in my Unit.
- Assured all paperwork and memos were up to standard so that my Unit and Commander met goals set in place from our higher authorities.
- 2+ years of leadership experience
- Submitted Service Members orders for benefits to include pay, health insurance, and special entitlements.
Unit Schools and Operations Supervisor
United States Army
Joint Base Lewis Mcchord, WA
09.2014 - 09.2016
- Supervised and assured all Soldiers' training requirements were up-to-date in accordance with Army Regulations.
- Analyzed and assisted with all items needed for Soldiers to attend Advanced Training for promotions, this included Soldiers deployed to a foreign land and with-in the United States.
- Prior to deployment assisted Operations Sergeant Major with pre-deployment courses to include educating soldiers on benefits afforded to them such as pay entitlements and SCRA
Battle Systems Operator
United States Army
Fort Polk, LA
10.2011 - 09.2014
- Assisted with and tracked the aerial transport of all goods, equipment, and personnel with-in a combat environment.
- Planned, tracked, and communicated all air assets requested during combat missions.
Detention Deputy
Hardee County Sheriff
Wauchula, FL
09.2007 - 09.2010
- Maintained accurate and detailed logs of all events that occurred during each shift.
- Responded quickly and effectively to all security violations and duress alarms.
- Investigated attempted escapes and conducted searches for escaped inmates.
- Made regular sanitation and maintenance checks of dorms and reported results to appropriate personnel.
- Completed intake paperwork, fingerprints and searches.
- Made sure holding areas were cleaned and that prisoners were served meals on time.
Correctional Officer
Hardee Correctional Institution
Bowling Green, FL
02.2007 - 09.2007
- Made rounds at specified intervals and conducted head counts and roll calls.
- Established healthy relationships and maintained professional boundaries with resident offenders in the institution.
- Arranged for medical and dental care of inmates.
Education
Some College - Business Management
American Public University System
Charles Town, WVSkills
- DoD Security Clearance
- Unit coordination
- Computer skills
- Troubleshooting
- Strong leader
- Organized
- Critical thinking
- Strong interpersonal skills
- Conflict resolution skills
- Segregation unit specialist
- Self-defense techniques
- Team-oriented
- Multi-tasking
Timeline
Data Entry and Logistics Team Leader
Arizona National Guard
07.2019 - 12.2021
Licensed Insurance Sales Professional
United Services Automobile Association, USAA
01.2019 - Current
Training Room Supervisor
United States Army
08.2016 - 10.2018
Unit Schools and Operations Supervisor
United States Army
09.2014 - 09.2016
Battle Systems Operator
United States Army
10.2011 - 09.2014
Detention Deputy
Hardee County Sheriff
09.2007 - 09.2010
Correctional Officer
Hardee Correctional Institution
02.2007 - 09.2007
Some College - Business Management
American Public University System
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