Eric Diaz
Oceano,CA
Summary
Accomplished Business Development Officer with a proven track record at BMW, adept in strategic planning and relationship management. Excelled in generating new business, securing high-value accounts, and enhancing client satisfaction through tailored solutions. Skilled in marketing and fostering team collaboration, significantly contributing to organizational growth.
Overview
6
6
years of professional experience
Work History
Business Development Officer
Bmw
San Luis Obispo, CA
10.2024 - Current
- Generated new business with marketing initiatives and strategic plans.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Collaborated with cross-functional teams for the successful execution of business development initiatives.
- Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
- Strengthened relationships with key clients by providing exceptional support and maintaining regular communication.
- Presented compelling proposals to prospective clients, securing high-value accounts for the organization.
- Kept meticulous client notes and updated account information in company databases.
Business Office Associate
Bmw
San Luis Obispo, CA
04.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Developed correspondence letters, memos, and emails.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Engaged with customers to build business relationships.
- Improved customer satisfaction by resolving complaints promptly and professionally.
Sales Associate
Luxottica Retail
Pismo Beach, CA
11.2018 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
Allan Hancock College
Santa Maria, CAHigh School Diploma -
Santa Maria High School
Santa Maria, CA06-2014
Skills
- Marketing
- Relationship management
- Strategic planning
- New business development
Accomplishments
- Produced 5% increase in YTD revenue on individual accounts.
- Achieved gathering new vendors by completing successfully displaying growing numbers with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of two staff members.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Business Development Officer
Bmw
10.2024 - Current
Business Office Associate
Bmw
04.2022 - Current
Sales Associate
Luxottica Retail
11.2018 - 03.2022
High School Diploma -
Allan Hancock College
High School Diploma -
Santa Maria High School