Eric Dillenkoffer

• Collaborated with legal professionals to support litigation efforts when needed, providing expert witness testimony on Violent Crimes Investigations and Use of Force Policy.
• Supported litigation proceedings through expert witness testimony when necessary, presenting well-documented findings based on thorough research.

• Hiring, training and certifying uniformed security personnel at a multi-state level.
• Firearms, Taser and Axon Body camera certification.
• Axon Administrator.
• Brand Protection
• Enhanced Security Through Customer Service Training
• Avoid, Deny, Defend Training for in store employees.
• Stop The Bleed Training
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Provided support and coverage for Area Vice President of Retail Security.
• Equipment purchasing.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

• Responsibilities included: Supervision of Uniformed Security Officers.
• In Store Security Assessments.
• Development of Ops Plans and After Action Reports.
• Criminal Investigations.
• Shift scheduling.
• Security Licensing.
• Disaster Relief.
• Video surveillance review (to include body camera review).
• Executive/Talent Protection (Mark Wahlberg, Caitlin Clark, KC Chiefs Players)
• Customer Service to Deter Theft Training.
• Large money transfers
• Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
• Leveraged professional networks and industry knowledge to strengthen client relationships.
• Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
• Supply chain security to include a vast trucking fleet.

• Provided in store security for a high end jeweler to include a multi million dollar inventory.
• Covert transfer of jewelry inventory.
• VIP Protection.
• In store investigations
• Responded quickly to incidents and assessed active situations for security concerns.
• Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
• Completed full building and grounds patrols to spot and investigate concerns.
• Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
• Maintained confidentiality to protect sensitive information and prevent harmful release of information.
• Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.

• Violent Crimes Criminal Supervision and Case Management
• Police Critical Incident Investigations (Officer Involved Shootings)
• Policy Review and Training
• Prosecutor Liaison
• Terroristic Threat Investigation Case Supervision (Workplace and school threats and violence)
• Academy Training for Officer Involved Critical Incidents
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.

• Backed up patrol officers during difficult stops or to answer complex questions.
• Supervision of Uniformed Patrol Officers
• Evaluated officer performance during shifts, identifying areas for improvement and providing constructive feedback for continuous development.
• Mentored junior officers, providing guidance on proper police procedures and promoting professional growth.
• Handled high-stress situations calmly under pressure while making critical decisions to protect public safety.
• Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
• Inspected officers and vehicles to identify and correct any unprofessional appearances.
• Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
• Managed critical incidents effectively, taking command of the scene and directing resources for optimal outcomes.
• Managed department resources effectively, ensuring necessary equipment and personnel were available for optimal shift coverage and response times.
• Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.

• Obtained and served search warrants related to ongoing cases.
• Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
• Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
• Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
• Mentored junior detectives to improve their investigative skills, fostering a collaborative team environment.
• Gathered facts from interviews of suspects, witnesses, and complainants.
• Wrote detailed reports outlining case findings for internal files and legal purposes.
• Participated in court hearings to provide written reports, evidence and verbal testimonies.
• Preserved evidence for court hearings and checked integrity of individual pieces.
• Developed strong relationships with local, state, and federal law enforcement agencies for collaborative efforts in solving high-profile cases.
• Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
• Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
• Acted as a liaison between the detective division and community members, fostering trust and strengthening communication channels for improved crime reporting.
• Enhanced community safety by conducting thorough investigations, leading to the arrest and prosecution of criminals.
• Coordinated crime scene searches methodically for comprehensive evidence collection ensuring no critical elements are missed.
• Trained team members on agency processes, court procedures and investigation strategies.
• Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
• Solved complex cases by utilizing advanced investigative techniques and collaborating with fellow detectives.

• Developed database for tracking gang activity, significantly reducing gang-related incidents.
• Analyzed crime patterns to predict and prevent future criminal activity.
• Collected information pertaining to criminal proceedings and performed investigations to resolve cases.

• Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
• Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
• Developed and implemented strategic plans to address community concerns, fostering stronger relationships between force and public.
• Collected, arranged, and input information into database system.
• Generated reports detailing findings and recommendations.
• Maintained database systems to track and analyze operational data.
• Gathered, organized and input information into digital database.

Uniformed Patrol

• Obtained and served search warrants related to ongoing cases.
• Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
• Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
• Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
• Mentored junior detectives to improve their investigative skills, fostering a collaborative team environment.
• Gathered facts from interviews of suspects, witnesses, and complainants.
• Wrote detailed reports outlining case findings for internal files and legal purposes.
• Participated in court hearings to provide written reports, evidence and verbal testimonies.
• Preserved evidence for court hearings and checked integrity of individual pieces.
• Developed strong relationships with local, state, and federal law enforcement agencies for collaborative efforts in solving high-profile cases.
• Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
• Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
• Acted as a liaison between the detective division and community members, fostering trust and strengthening communication channels for improved crime reporting.
• Enhanced community safety by conducting thorough investigations, leading to the arrest and prosecution of criminals.
• Coordinated crime scene searches methodically for comprehensive evidence collection ensuring no critical elements are missed.
• Trained team members on agency processes, court procedures and investigation strategies.
• Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
• Solved complex cases by utilizing advanced investigative techniques and collaborating with fellow detectives.

• Obtained and served search warrants related to ongoing cases.
• Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
• Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
• Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
• Mentored junior detectives to improve their investigative skills, fostering a collaborative team environment.
• Gathered facts from interviews of suspects, witnesses, and complainants.
• Wrote detailed reports outlining case findings for internal files and legal purposes.
• Participated in court hearings to provide written reports, evidence and verbal testimonies.
• Preserved evidence for court hearings and checked integrity of individual pieces.
• Developed strong relationships with local, state, and federal law enforcement agencies for collaborative efforts in solving high-profile cases.
• Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
• Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
• Acted as a liaison between the detective division and community members, fostering trust and strengthening communication channels for improved crime reporting.
• Enhanced community safety by conducting thorough investigations, leading to the arrest and prosecution of criminals.
• Coordinated crime scene searches methodically for comprehensive evidence collection ensuring no critical elements are missed.
• Trained team members on agency processes, court procedures and investigation strategies.
• Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
• Solved complex cases by utilizing advanced investigative techniques and collaborating with fellow detectives.

• Obtained and served search warrants related to ongoing cases.
• Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
• Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
• Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
• Mentored junior detectives to improve their investigative skills, fostering a collaborative team environment.
• Gathered facts from interviews of suspects, witnesses, and complainants.
• Wrote detailed reports outlining case findings for internal files and legal purposes.
• Participated in court hearings to provide written reports, evidence and verbal testimonies.
• Preserved evidence for court hearings and checked integrity of individual pieces.
• Developed strong relationships with local, state, and federal law enforcement agencies for collaborative efforts in solving high-profile cases.
• Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
• Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
• Acted as a liaison between the detective division and community members, fostering trust and strengthening communication channels for improved crime reporting.
• Enhanced community safety by conducting thorough investigations, leading to the arrest and prosecution of criminals.
• Coordinated crime scene searches methodically for comprehensive evidence collection ensuring no critical elements are missed.
• Trained team members on agency processes, court procedures and investigation strategies.
• Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
• Solved complex cases by utilizing advanced investigative techniques and collaborating with fellow detectives.

• Obtained and served search warrants related to ongoing cases.
• Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
• Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
• Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
• Gathered facts from interviews of suspects, witnesses, and complainants.
• Wrote detailed reports outlining case findings for internal files and legal purposes.
• Participated in court hearings to provide written reports, evidence and verbal testimonies.
• Preserved evidence for court hearings and checked integrity of individual pieces.

• Uniformed Patrol
• Mentored junior staff members, helping them develop their skills and advance in their careers.