Python
ERIC DINH
Chicago,IL
Summary
Proficient in successful approaches for overseeing operations and accessing program. Excellent skills in report writing and problem-solving. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
Graduate Engineer
Qualitest Group
Chicago, IL
04.2023 - 02.2024
- Provide testing services to confirm accurate handling of Remote Terminal Unit (RTU) communications between Advanced Distribution Management System (ADMS) and virtual RTUs hosted on virtual Figures (FIG)
- Plan and coordinate the Exelon’s setup of the vFIG environment(s) to include connection with the ADMS test environment
- Install and configure test emulators
- Hands on testing and manipulation of points within the vRTU/vFIG emulators
- Reporting test results and defects via the prescribed ADMS testing tool and process
- Assist delivery teams in defect triage
- Detect repair validation.
- Enhanced design processes through the incorporation of advanced software tools, resulting in higher quality projects.
- Improved project efficiency by streamlining communication between team members and implementing effective time management strategies.
Cargo Agent
Prospect Airport Services Inc.
Des Plaines, IL
04.2019 - 04.2023
- Verify the customer’s documents with the airline’s computer database to validate the freight and communicate with the customer to confirm the booking if needed
- Inspect and record the shipment’s condition, dimensions, weight, and nature of goods
- Transfer and prepare the cargo for departure via truck and aircraft
- Complying with regulations to migrate transport risks
- Create daily reports that include hazardous and authorized freight
- Assist on fixing minor problems on the user’s computers.
- Improved cargo processing efficiency by streamlining documentation and communication procedures.
- Enhanced customer satisfaction by providing timely updates on shipment statuses and addressing concerns promptly.
Intern
PrimeSource Healthcare Systems Inc.
Buffalo Grove, IL
05.2015 - 08.2015
- Manage scheduling and record-keeping documentation for field agents on database
- Communicate with field agents and nursing homes to record customer satisfaction.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
Intern
PrimeSource Healthcare Systems Inc.
Buffalo Grove, IL
05.2014 - 08.2014
- Manage scheduling and record-keeping documentation for field agents on database
- Communicate with field agents and nursing homes to record customer satisfaction.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
Education
Northeastern Illinois University
08.2019 - Current
Bachelor of Science in Mathematics and Computer Science -
The University of Illinois At Chicago
Chicago, IL 08.2012 - 05.2018
Skills
- Python
- Java
- SQL
- MatLab
- HTML
- CSS
- SAS
- Microsoft Office
- MySQL
- PowerPoint
- Excel
- Computer Programming
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Java
Microsoft Office Suite
Excel
HTML
CSS
SQL
MySQL
Timeline
Graduate Engineer
Qualitest Group
04.2023 - 02.2024
Northeastern Illinois University
08.2019 - Current
Cargo Agent
Prospect Airport Services Inc.
04.2019 - 04.2023
Intern
PrimeSource Healthcare Systems Inc.
05.2015 - 08.2015
Intern
PrimeSource Healthcare Systems Inc.
05.2014 - 08.2014
Bachelor of Science in Mathematics and Computer Science -
The University of Illinois At Chicago
08.2012 - 05.2018