ERIC DIOQUINO
Shaul Nakash, ALB
New York City
13
years of professional experience
Assisted customers by utilizing strong interpersonal skills to address inquiries and resolve issues effectively. Supported family members with reliable transportation services, prioritizing safety and punctuality. Navigated various routes and traffic patterns to ensure timely arrivals at destinations.
Work History
Personal/Family Driver
3 Years 9 Months- Coordinate daily travel routes based on family schedules and preferred destinations.
- Provide support during family outings, assisting with mobility devices as needed.
- Maintain vehicle logs detailing maintenance schedules and service appointments.
- Collaborate with family members to adapt transportation plans for special occasions.
- Also played a pivotal role in ALB as part of the Marketing team, working alongside colleagues to promote the product at events. Pick up boxes of bottle from ALB hub in Albany.
Family / Personal Driver
5 Years- Reliable and professional Personal/Family Driver with a focus on providing safe and efficient transportation services for individuals and families.
- Establish clear and open lines of communication with family
- Offer assistance with loading and unloading items, providing support to the family with mobility challenges, and accommodating any special needs or requests.
- Foster positive relationships with the family, demonstrating a friendly and respectful attitude
- Maintain accurate records of trips, mileage, expenses, and other relevant information as required by the employer.
- Demonstrate flexibility in scheduling and availability, understanding that the role may involve working evenings, weekends, and holidays based on the employers needs.
- Vehicle Maintenance - regularly inspect the vehicle, ensuring it is clean, well-maintained, and fueled for each trip
Family / Personal Driver
2 Months- Worked as a part time family driver - driving family members to various destinations, such as school, work, appointments, or social events, based on a prearranged schedule
- Assist with additional tasks, such as running errands or helping with carrying groceries or packages, when required. Flexibility to accommodate last-minute changes or unexpected needs is appreciated.
Counter/Customer Service
2 Years 11 Months- Customer Assistance and Customer Service: Proactively address customer concerns or complaints in a professional and empathetic manner, striving to resolve issues to their satisfaction
- Payment Processing: Handle cash and electronic payments accurately
- Laundry Monitoring - monitoring the laundromat area to ensure machines are functioning correctly and addressing any maintenance or technical issues promptly.
- Record-Keeping: Maintain accurate records of machine usage, payments, and any maintenance or repair requests.
Customer Service/Concierge Receptionist
1 Year 8 Months- Provide clients with request, secure drop-off package, assuring the safe delivery of things to designated locations. Process client deliveries and enter information into the system to ensure that the client is informed or notified.
Customer Service/Concierge Receptionist
1 Year 2 Months- Skilled in managing inquiries
- Received package for the clients
- Documentation and record-Keeping
Education
- SY 2005-2007 1st year to 2nd year
- Philippines Sorsogon
SY 2007-2009 3rd year to 4th year
Undergraduate - BS Information Technology
SY 2009-2010
Skills
I am computer literate (e.g. MS Office applications)
Can speak fluent in English and Filipino
Adaptability and ability to work under pressure.
Safety Conscious
Time Management
Customer Service
Adaptability - Being flexible and adaptable to changing schedules
Stress Management staying calm and composed in stressful situations
Attention to detail - Being observant and detail-oriented
Cultural Sensitivity - respect and understand diverse cultures
Effective verbal and non-verbal communication skills to interact professionally and courteously with employers
Timeline
Personal/Family Driver
Shaul Nakash, ALB
02.2023 - CurrentRead More
Family / Personal Driver
Jack Setton Family
11.2021 - 2023Read More
Family / Personal Driver
Miri Nakash Family
08.2021 - 10.2021Read More
Counter/Customer Service
Waverly Eastern Laundromat
01.2017 - 12.2019Read More
Customer Service/Concierge Receptionist
Colorado Valet
04.2015 - 12.2016Read More
Customer Service/Concierge Receptionist
Wall St Valet
08.2013 - 10.2014Read More
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The Lewis College of Sorsogon
Read More
University of the East
Undergraduate from BS Information Technology
Read More