Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Eric Diskowski

Loveland,OH

Summary

- Excellent customer service professional with experience at Longhorn, excelling in stressful environments. Ability to enhance guest relations and ensure order accuracy while effectively multitasking. Recognized for building strong customer relationships and mentoring new staff, contributing to improved team performance and customer loyalty.


Overview

2
2
years of professional experience

Work History

Host

Longhorn
10.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Cashier

Chic-Fil-A
09.2023 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Loveland High School
Loveland, OH

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Guest relations
  • Seating arrangements
  • Order accuracy
  • Task prioritization
  • Food allergy awareness

Interests

I'm interested in psychology and medicine, along with an energy for new experiences and meeting new people I also adore animals and above all Government relations and diplomacy

Timeline

Host

Longhorn
10.2024 - Current

Cashier

Chic-Fil-A
09.2023 - 09.2024

High School Diploma -

Loveland High School

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