Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Dorman

Owings Mills,MD

Summary

Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.

Overview

10
10
years of professional experience
1
1
Certification

Work History

General Laborer

People Ready Temp Agency
Salisbury, MD
06.2014 - Current
  • Removed debris from construction sites and disposed of it properly.
  • Performed general maintenance duties such as painting walls or installing insulation.
  • Followed instructions from supervisors regarding specific tasks that needed to be completed.
  • Ensured that all safety regulations were followed while working onsite.
  • Loaded and unloaded materials onto trucks for delivery to job sites.
  • Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Completed variety of physical labor tasks.
  • Utilized two-way radios and hand signals to coordinate communication between equipment operators.
  • Displayed high standards for quality workmanship and routinely double-checked work.

Overnight Delivery Driver

Krispy Kreme
Salisbury, MD
08.2022 - 10.2023
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Received daily delivery instructions and route assignments from dispatch.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Assisted warehouse personnel in packing orders when necessary.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Checked tires for proper inflation before leaving on each route.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Handled merchandise in accordance with product handling standards.
  • Presented order bills and collected payments for deliveries.

Proto Tech

Department of Social Services
Georgetown, DE
08.2021 - 03.2022
  • Prepared documents necessary for medical claims processing.
  • Complied with HIPAA regulations when handling sensitive patient information.
  • Assisted with training new employees on proper intake procedures.
  • Answered incoming calls in a professional manner, responding to inquiries or transferring them as appropriate.
  • Generated reports on various aspects of the office's operations as needed.
  • Coordinated transportation arrangements for clients when needed.
  • Maintained confidentiality of all patient information at all times.
  • Ensured that all required forms are completed correctly by patients prior to admission.
  • Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
  • Collaborated with colleagues to ensure smooth operations of front desk area.
  • Kept accurate records of guest transactions.
  • Inputted guest information into computer system accurately and securely.
  • Provided excellent customer service while upholding company policies.
  • Ensured that all safety regulations were followed according to company standards.
  • Resolved customer complaints promptly and courteously.
  • Addressed customer needs in a timely manner.

Utility Operator

Dart
Federalsburg, Maryland
03.2019 - 06.2020
  • Maintained cleanliness around work areas by sweeping floors and cleaning up spills.
  • Ensured that all safety regulations were adhered to while operating the utility system.
  • Inspected equipment regularly for signs of wear or damage, and performed necessary maintenance.
  • Completed detailed inspections on equipment to check safety and functionality.
  • Gathered and removed trash, debris and liquid waste.
  • Maintained clean, organized and fully stocked work areas for maximum efficiency.
  • Inspected finished work for quality and customer requirements.

Education

High School Diploma -

James M. Bennett High School
Salisbury, MD
05-1992

Skills

  • Traffic Control
  • Equipment management
  • Regulations Compliance
  • Basic Carpentry
  • Safety Procedures
  • Hand and power tools
  • Problem-Solving
  • Drywall Installation
  • Janitorial tasks
  • Order Verification
  • GPS Navigation
  • DOT Compliance
  • Package scanning
  • Load Balancing
  • Vehicle Maintenance
  • Quality Assurance
  • Goods Transport
  • Punctual and Reliable
  • Vehicle Inspection
  • Attention to Detail
  • Heavy hauling
  • Safe Driving
  • File Organization
  • Verbal Communication
  • Professionalism and Etiquette
  • Call handling
  • Data Entry
  • Customer Service
  • Mail distribution
  • Valid Driver's License
  • Resourceful
  • Self-starter

Certification

  • FORKLIFT CERTIFICATION (WYE MILLS COMMUNITY COLLEGE, WYE MILLS, MD) 2020
  • CERTIFIED FLAGGER(GOODWILL CAREER CENTER, SALISBURY, MD) 2024

Timeline

Overnight Delivery Driver

Krispy Kreme
08.2022 - 10.2023

Proto Tech

Department of Social Services
08.2021 - 03.2022

Utility Operator

Dart
03.2019 - 06.2020

General Laborer

People Ready Temp Agency
06.2014 - Current

High School Diploma -

James M. Bennett High School

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Eric Dorman