ERIC DOWD
Rye,NY
Summary
A results-driven individual with a proven track record in enhancing operational efficiency through targeted employee motivation and robust policy implementation. Strong analytical skills in business planning and adept problem-solving capabilities contribute to streamlined daily operations. Committed to integrating sustainability into business practices, with a keen interest in its intersection with politics and international finance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Team Member
Lifetime Fitness Center
Harrison, NY
07.2023 - 08.2024
- Managed product inventories.
- Maintained a safe, professional, and clean atmosphere for guests throughout the gym facilities.
- Solved disputes between members and resolved member complaints
Pickleball Openplay Manager
Lifetime Television
Harrison, NY
02.2023 - 08.2024
- Oversaw pickleball games, scores, and member rotations across 4 to 6 courts.
- Resolved conflicts between members.
- Managed session attendance, no-show fees and court maintenance.
Environmental Consultant (Remote)
Brink
London, UK
10.2023 - 12.2023
- Supported Brink's ClimateX team through policy analysis and stakeholder mapping.
- Researched sustainable systems development initiatives throughout the Global South, highlighting case studies in Ethiopia, Brazil, and Bhutan.
- Presented findings to superiors and conducted follow-up research accordingly
Delivery Manager
Duffl
Goleta, CA
10.2021 - 03.2023
- Organized delivery drivers and routes to keep delivery times under 10 minutes while dealing with up to 700 orders a day
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Developed and implemented performance improvement strategies
- Delivered feedback to decision-makers regarding employee performance and training needs
Delivery Driver
Duffl
Santa Barbara, CA
10.2021 - 11.2022
- Managed routes efficiently to ensure timely completion of deliveries.
- Resolved customer complaints professionally when necessary.
- Maintained an average delivery time of under 8 minutes across over 1,000 deliveries.
Sailing Coach
Larchmont Yacht Club
Larchmont, NY
05.2020 - 11.2021
- Worked with 15+ sailors aged 14-17, coaching sailors to consistently finish top 3 at championship events
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries
- Increased player strength, agility and game skills through successful practices
- Trained athletes in proper use of equipment for safety and maximum results
- Evaluated tapes of competition matches to assess strategies and plan counter approaches
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Used coordination and planning skills to achieve results according to schedule
- Worked flexible hours across night, weekend and holiday shifts
Boat Captain
Freelance
Rye, NY
05.2018 - 10.2020
- Single-handedly brought the 46 foot sailboat into the harbor docks each week during high tide to clean exterior and interior
- Inspected boat and recommended improvements to maintain safe operations, protect passengers and secure equipment
- Maintained peak performance in varying conditions and researched weather, wind, current and tide conditions to avoid and manage issues
Education
Certificate - 21st Century Sustainability & Business Solutions
College of Charleston
Charleston, SC05-2026
Bachelor of Arts - Environmental Studies
College of Charleston
Charleston, SC05-2026
Bachelor of Arts - Environmental Studies
USCB
Santa Barbara, CA06-2022
High school or equivalent -
The Masters School
Dobbs Ferry, NY06.2020
Skills
- Communication
- Team Management
- Problem Solving
- Project manager
- Fast learner
- Project management
- Data analysis
- Conflict resolution
- Sustainability planning
- Critical Thinking
Accomplishments
- President of Dobbs Ferry Athletic Association (DAA) 2019-2020
- 2020 Masters Varsity Soccer Team Captain
- 2020 Masters Varsity Soccer MVP Award
- 2021 UCSB Varsity Sailing Executive Board Member
- 2022 UCSB Varsity Sailing Executive Board Member
- 2x Employee of the Month @ Lifetime Fitness
Affiliations
- Deans Honors Fall 2021
- Deans Honors Fall 2024
Certification
- CPR Certified
References
References available upon request.
Timeline
Environmental Consultant (Remote)
Brink
10.2023 - 12.2023
Operations Team Member
Lifetime Fitness Center
07.2023 - 08.2024
Pickleball Openplay Manager
Lifetime Television
02.2023 - 08.2024
Delivery Driver
Duffl
10.2021 - 11.2022
Delivery Manager
Duffl
10.2021 - 03.2023
Sailing Coach
Larchmont Yacht Club
05.2020 - 11.2021
Boat Captain
Freelance
05.2018 - 10.2020
- CPR Certified
Certificate - 21st Century Sustainability & Business Solutions
College of Charleston
Bachelor of Arts - Environmental Studies
College of Charleston
Bachelor of Arts - Environmental Studies
USCB
High school or equivalent -
The Masters School
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