Summary
Overview
Work History
Skills
Timeline

Eric Dreksler

Tucson,United States

Summary

Driven Systems Administrator with 23 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Approaches the position with a customer service attitude by treating all employees as customers and resolving matters with a positive attitude within the stated SLAs.

Overview

24
24
years of professional experience

Work History

Senior System Administrator

Alera Group, Inc
11.2019 - Current
  • Environment contains 150+ firms and 100+ AD environments, 400+ servers and 4,000-5,000 employees.
  • Implemented VMWare VDI environment and transitioned 500+ plus users over.
  • Ubiquiti Wifi setup and administration
  • Backup network administrator for Palo Alto firewalls and HP Aruba switches, as well as many other vendors brought in through firm acquisitions.
  • Primary for troubleshooting issues others can’t track down (final issue / ticket escalation).
  • Mentored junior staff on troubleshooting procedures and technology to reduce number of escalations, and help to resolve issues with SLA.
  • DUO 2FA setup and administration (SSO)
  • Implemented SSO / SAML in Azure Enterprise apps to facilitate SSO logons with 3rd party applications
  • O365 Administration
  • Active Directory administration as well as MS networking administration (DNS / DHCP) and troubleshooting
  • Clean up acquired firms and bring into compliance and best practices with AD / File system access and security policies, as well as setting up DFS names and replication back to secondary site.
  • Basic Linux administration (install new servers, guided installation of applications and basic trouble- shooting)
  • Deploying & Testing OS upgrades, security patches, Software packages, application configurations.

Senior System Administrator

Peerless Network
09.2014 - 10.2019
  • Documented procedures for Desktop / Network / Servers
  • Active Directory / DNS / DHCP Administration
  • Unidesk VDI Administration for VMWare desktops
  • Migrated VDI off Unidesk into all VMWare backend (vComposer, AppVolumes, UEM)
  • Migrated several Citrix and Physical servers to Hyper-V hosted servers
  • Utilized Powershell to create reports and automate tasks for Microsoft and VMWare products
  • Migrated company to Office 365
  • Implemented Office MFA for dual auth security
  • Hyper-V setup and administration.
  • Contributed to development, administration and testing of disaster recovery plans.

System Administrator

Eric Dreksler - page 1, QMI Security Solutions
02.2013 - 09.2014
  • Came into replace outgoing last IT employee
  • Documented procedures for Desktop / Network / Servers
  • Corrected XenApp installation errors, helped to finish rolling out
  • Rolled over outgoing connection to new ISP (Sonicwall settings and DNS changes)
  • Upgraded network switches and layout
  • Established list of procedures and issues for incoming manager
  • Setup and migrated applications to Hyper-V hosted servers.

System Administrator

Access One, Inc
06.2003 - 12.2013
  • 7 months)
  • Designed, deployed, and manage a Windows 2003 Active Directory domain structure
  • Team lead for junior employees, mentoring and technical instruction
  • Performed MS Exchange administration and installation for both 5.5 and 2003
  • Provided support to three sites consisting of 19 servers, and 105 workstations
  • Assisted project manager for large billing system migration
  • Responsible for all aspects of network administration and hardware support
  • Upgraded a NT4 network to Windows 2003 with active directory
  • Conducted a MS Exchange 5.5 to 2003 migration
  • Setup, maintain, and troubleshoot internal network / devices
  • Trained technical staff on various network administration duties
  • Responsible for the selection and procurement of all computer hardware and software company wide
  • Developed numerous custom applications utilizing VBA and Access
  • Coordinated and managed the development of various VBA and VB.net applications
  • Developed and implemented a disaster recovery plan utilizing Virtualization and Cloud deployment
  • Developed Virtualization plan that reduced server hardware requirements by 80%
  • Migrated PBX phone system to a 3CX IP phone system.

System Administrator

SCE Unlimited
01.2002 - 02.2003
  • Designed and coordinated the installation of a 100base Ethernet network running Windows NT 4.0
  • Server with 45 workstations (NT4, Win95, and Win98, Win2000)
  • Team lead for junior employees, mentoring and technical instruction
  • Responsible for the selection and procurement of all computer hardware and software company wide
  • Performed all network administration duties from establishing user accounts and setting the security policies, to the upgrading and configuration of hardware and software including multiple full installations of all MS Windows operating systems (95, 98, NT4, 2000)
  • Developed an ERP system utilizing Access 97 and AccpacAccounting for Windows consisting of numerous database applications
  • The system currently consisted of 115+ database tables, 120+ SQL queries, 100+ forms, 65+ reports and over 45,000 lines of code (VBA)
  • Developed Microsoft Excel spreadsheets and Microsoft Word forms for use throughout the company based on user requests and observed needs, in an effort to increase productivity and eliminate calculation errors
  • Eric Dreksler - page 2
  • Managed technical staff

Desktop Support / Programmer

Artistic Impressions
11.1999 - 11.2001
  • Engineered and coded an inventory and customer tracking application using Visual Basic 6.0
  • Designed and wrote reports and modules into P/LSQL for import into new Oracle application
  • Converted Access 2.0 databases to Access 97
  • Single point of contact for all desktop and user issues.

Skills

  • Windows Server (2008-2022)
  • System Administration
  • Network Administration (Palo Alto, Cisco, HP)
  • Virtualization (Hyper-V, VMWare, VDI)
  • Active Directory
  • DHCP / DNS
  • O365 Administration
  • DFS
  • Powershell
  • Single Sign-On (SSO)
  • Software Change Management
  • Backup Management

Timeline

Senior System Administrator - Alera Group, Inc
11.2019 - Current
Senior System Administrator - Peerless Network
09.2014 - 10.2019
System Administrator - Eric Dreksler - page 1, QMI Security Solutions
02.2013 - 09.2014
System Administrator - Access One, Inc
06.2003 - 12.2013
System Administrator - SCE Unlimited
01.2002 - 02.2003
Desktop Support / Programmer - Artistic Impressions
11.1999 - 11.2001
Eric Dreksler