Eric Sorrell
Rosedale,MD
Summary
Results-driven project manager specializing in schedule management, risk assessment, and client relationship management. Demonstrated success in enhancing operational efficiency and ensuring service satisfaction across various industries.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Project Manager/Howard County Community College
Securitas Security Services USA
Columbia, Maryland
01.2026 - Current
- Managed scheduling for security personnel to ensure coverage.
- Assisted in training new team members on procedures and protocols.
- Conducted site assessments to identify security needs and risks.
- Communicated with clients to address concerns and provide updates.
- Oversaw accounts payable and payroll.
Security Officer
Mercy General Hospital
Baltimore, Maryland
03.2024 - Current
- Monitored premises to ensure safety and security for residents and staff.
- Responded promptly to incidents, providing immediate assistance and support.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Provided excellent customer service while interacting with residents and visitors.
Operations Account Manager
Allied Universal Security Services
Baltimore, Maryland
09.2021 - 01.2026
- Managed client accounts to ensure service delivery and satisfaction.
- Maintained accurate records of all account transactions, payments, invoices.
- Managed payroll processing for employees under direct supervision.
- Managed scheduling and training of staff.
Account Manager
CES Security Services
Pikesville, Maryland
10.2009 - 04.2016
- Managed event schedules, overseeing timelines and staff assignments effectively.
- Trained and supervised event staff, enhancing service delivery during events.
- Implemented process improvements to increase operational efficiency.
- Monitored staff performance and addressed issues.
Education
High School Diploma -
Northern High School
Baltimore, MD06-1997
Skills
- Project management
- Schedule management
- Risk assessment
- Team leadership
- Accounts payable management
- Payroll management
- Client relationship management
Certification
- CPR certified
- Maryland State Guard card
- TWIC card
Timeline
Project Manager/Howard County Community College
Securitas Security Services USA
01.2026 - Current
Security Officer
Mercy General Hospital
03.2024 - Current
Operations Account Manager
Allied Universal Security Services
09.2021 - 01.2026
Account Manager
CES Security Services
10.2009 - 04.2016
High School Diploma -
Northern High School