Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Duffin

San Antonio,TX

Summary

Police Officer with 17 years in law enforcement assisting citizens, investigating accidents and conducting routine patrols. Committed to correctly documenting incidents to support expedited and accurate court proceedings.

Overview

24
24
years of professional experience

Work History

Patrol Officer

San Antonio Police Department
San Antonio, TX
05.2007 - 09.2023
  • Investigated incidents and crimes, including evidence collection and witness statements.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Performed searches of people, vehicles, buildings and large outdoor areas to maintain safety, identify hazards and detect criminal activities.
  • Responded quickly and effectively to all security violations and duress alarms.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence.

Car Sales Associate

Gunn Auto Group
San Antonio, TX
07.2003 - 09.2006
  • Greeted customers, answered questions and provided information about cars.
  • Demonstrated car features and explained benefits to potential buyers.
  • Negotiated prices with customers to reach agreeable sales terms.
  • Maintained knowledge of current promotions, options, warranties and financing.
  • Prepared paperwork such as contracts and purchase agreements for customer signatures.
  • Conducted test drives with prospective buyers to demonstrate vehicle performance.
  • Assisted in coordinating delivery of vehicles to customers.
  • Developed relationships with clients through follow-up calls and emails after sale was completed.
  • Advised customers on maintenance needs, service plans and additional products available for purchase.
  • Kept track of sales data using computerized tracking systems or manual methods.
  • Organized dealership showroom displays to attractively showcase vehicles for sale.
  • Ensured all customer inquiries were promptly responded to in a courteous manner.
  • Provided exceptional customer service throughout the entire sales process.
  • Regularly attended product training sessions to keep up-to-date on new models.
  • Generated leads by networking with other businesses, attending events or cold calling prospects.

Interior Communications Electrician

United States Navy
San Diego, CA
10.1999 - 06.2003
  • Installed and maintained interior communication systems, including telephone wiring, cable television, security systems, and audio-visual equipment.
  • Repaired electrical wiring problems in existing systems and replaced defective components as needed.
  • Troubleshot malfunctions in interior communication systems to identify the source of the problem.
  • Connected new cabling for data networks, telecommunication systems, and other related equipment.
  • Conducted preventive maintenance on all interior communication system components to ensure proper operation.
  • Assisted with the installation of fiber optic cables and associated hardware such as patch panels, switches, routers, and amplifiers.
  • Configured network devices such as routers and switches according to established standards.
  • Performed tests on communications systems to ensure that they meet industry standards for performance and reliability.
  • Provided technical support to end users regarding their interior communication needs.
  • Created detailed documentation of all work performed on interior communications systems for future reference purposes.
  • Inspected existing electrical equipment for safety hazards or potential issues before performing any repairs or installations.
  • Programmed voice mail boxes using specialized software applications.
  • Ran diagnostic tests on computer networks to detect potential problems before they become serious issues.
  • Set up conference rooms with appropriate video conferencing technology when required by clients or customers.
  • Collaborated with engineers during the design phase of projects involving interior communication systems.
  • Maintained an inventory of parts necessary for installing or repairing interior communications equipment.
  • Followed local codes while working on electrical projects related to interior communication systems.
  • Trained personnel in the use of computers, phones, televisions and other electronic devices used within an organization's internal communications system.
  • Identified areas where improvements could be made in order to increase efficiency or reduce costs within a company's internal communications system.

Education

Some College (No Degree) -

Wayland Baptist University
San Antonio, TX

Skills

  • Accident Scene Documentation
  • Report Writing
  • Equipment certified: AR-15, Taser, Smith & Wesson M&P light bearing, OC spray
  • Officer Certifications: Field training officer, VCAT, Bike, Interstate Interdiction, Breacher, Rifle, Alerrt
  • Interviewing techniques
  • Court testimony
  • Gang knowledge
  • Public relations understanding
  • Warrant procedures
  • Weapons training
  • Evidence collection
  • Form proficiency
  • Good communication skills
  • Familiar with assistance for follow up units

Timeline

Patrol Officer

San Antonio Police Department
05.2007 - 09.2023

Car Sales Associate

Gunn Auto Group
07.2003 - 09.2006

Interior Communications Electrician

United States Navy
10.1999 - 06.2003

Some College (No Degree) -

Wayland Baptist University

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Eric Duffin