Summary
Overview
Work History
Education
Skills
Timeline
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Eric Earnest

San Rafael,CA

Summary

With over 20 years of experience as a Sales Engineer, Channel Manager, and Global Technical Advisor, I've seen firsthand how transparency throughout the sales process, coupled with persistence and resourcefulness through project completion, strengthens business relationships.


My expertise in Cyber Security, Data Center & Cloud Solutions, and IT transformation has enabled me to work effectively with various stakeholders, ensuring that both project requirements and company culture are well understood. This holistic approach not only drives successful project completion but also cultivates lasting, revenue generating partnerships.


Combining honesty with humor in conversation fosters an open and relaxed environment, leading to effective communication. This approach breaks down initial barriers, allowing information to flow freely, which saves time and clarifies next steps. In sales, this transparency greatly shortens sales cycles or identifies quickly if a product is not the right fit for the customer.

Overview

14
14
years of professional experience

Work History

Global Technical Advisor

Bridgepointe Technologies
08.2022 - Current
  • Provide technical guidance and strategic partnership in Cyber Security & Compliance, Data Center & Cloud, Managed IT, and Network Transformation
  • Manage and support 50+ existing global customers, including SAP, Elf Cosmetics, Sony Interactive, Lambda Labs, MIPS, Arrcus, and Arteris.
  • Collaborate with CIOs, CTOs, IT Directors, and Engineers to gain an in-depth understanding of business complexities, ideals, and cultures to provide effective supplier advice.
  • Increased revenue by actively seeking customer referrals, encouraging renewals, and initiating upgrades. Prioritized low churn rates to sustain consistent profitability.
  • Assist existing clients in resolving various technology issues such as service deployment for new sites, project coordination, upgrading outdated systems, and implementing backup and disaster recovery strategies.

Agency Channel Manager

Sonic.
07.2019 - 07.2022
  • Primarily focused on building the channel program by recruiting new partners from our master agency partners (Intelisys, Sandler, Bridgepointe, Telarus and TCG).
  • Presidents Club Winner in 2020 & 2021
  • Obtained new brands including Buck Institute for Age Research, Hansel Auto Group, Dominican College, Graton Casino, Freidman Home Improvement and Community First Credit Union


Enterprise Sales Engineer

Sonic.
12.2015 - 06.2019
  • Supported Enterprise Account Executives by conducting detailed needs analysis, designing voice and data solutions and communicating technical product specifications to customers during sales presentations.
  • Nurturing positive collaborative relationships with Account Executives & customers enabling trust, confidence and project success pre and post sales.
  • Analyze potential target rich areas to grow Sonic's fiber footprint strategically

Enterprise Sales Engineer

Comcast
09.2010 - 11.2015
  • Prepared and delivered technical presentations to educate current and potential customers about products or services.
  • Engaged in conversations with customers and engineers to evaluate equipment needs and establish system requirements.
  • Partnered with sales teams to gain insight into customer needs and offer effective sales support.
  • Played an integral part of build-out initiative for Comcast fiber optic network to enterprise-level businesses, increasing customer base throughout the Bay Area.

Education

Bachelor of Arts - Speech Communication And Rhetoric

San Francisco State University
San Francisco, CA

Skills

  • Confident speaking concisely to C-level Execs in person, via video conferences, and email
  • Exceptional communication & interpersonal skills
  • Relationship builder at every level of business
  • Personal Brand development
  • Hungry and resourceful to close deals of all sizes
  • Opportunity opener
  • Infrastructure analysis
  • Problem-solving

Timeline

Global Technical Advisor

Bridgepointe Technologies
08.2022 - Current

Agency Channel Manager

Sonic.
07.2019 - 07.2022

Enterprise Sales Engineer

Sonic.
12.2015 - 06.2019

Enterprise Sales Engineer

Comcast
09.2010 - 11.2015

Bachelor of Arts - Speech Communication And Rhetoric

San Francisco State University
Eric Earnest