Eric Engelken
BJ's Wholesale Club
Liverpool,NY
Summary
- Authorized to work in the US for any employer.
- Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Work History
Deli Team Member
1 Year 5 Months- Provided exceptional customer service by assisting with product selection and inquiries.
- Prepared and sliced deli meats and cheeses according to customer specifications.
- Operated meat slicers, scales, and other equipment safely and efficiently.
- Maintained cleanliness and organization of deli display cases and work areas.
- Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
- Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
Online Grocery Pickup (OGP)
9 Months- Fulfilled multiple responsibilities to ensure seamless workflow. I did (Picking) shopping for the customers
- Organized products for efficient delivery to customers
- Facilitated customer pickup by efficiently loading carts into cars.
Team Lead/Cashier
1 Year 3 Months- Operated cash register, ensuring accurate transactions and customer service.
- Stocking cigarettes.
- Stock cooler.
- Maintained cooler stock to ensure product availability.
- Checked in weekly order, verifying deliveries against invoices for accuracy.
- Checks in vendors.
- Performed general cleaning of store and bathrooms, maintaining a safe and inviting environment.
Deli Associate/Cashier
3 Years 1 Month- Cooked hot food for warmer display and sale, ensuring quality and freshness. I sliced deli meat and cheese to be weighed and put in a zip-lock bags cut to customer specifications. Ensured cleanliness of deli area as closer, adhering to company standards for food safety and hygiene.
- Prepared fresh deli products, ensuring quality and compliance with food safety standards.
- Operated slicers and other equipment, maintaining cleanliness and functionality for optimal performance.
- Assisted customers with product selection, providing exceptional service to enhance shopping experience.
Education
General Education (Entry level college) - Graphic Design
Skills
Deli counter experience
Cooking
Food hygiene
Customer service
Cash register operation
Strong work ethic
Restaurant experience
Reliability and punctuality
Retail sales
Flexible schedule
Stocking and receiving
Timeline
Deli Team Member
BJ's Wholesale Club
08.2024 - 01.2026Read More
Online Grocery Pickup (OGP)
Walmart
09.2023 - 06.2024Read More
Team Lead/Cashier
Circle K
07.2021 - 10.2022Read More
Deli Associate/Cashier
Walmart
05.2018 - 06.2021Read More
San Joaquin Delta College
General Education (Entry level college) from Graphic Design
Read More