Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Erhart-Chappell

Las Vegas,Nevada

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience

Work History

Frame Shop Manager

Hobby Lobby
08.2014 - Current
  • Developed strong rapport with customers through excellent communication skills and attention to detail.
  • Managed a team of frame shop employees, ensuring top-notch service and efficient operations.
  • Created visually appealing displays showcasing various framing options available in-store for customer inspiration purposes.
  • Trained new employees on framing techniques, materials selection, and customer service best practices.
  • Reported issues to higher management with great detail.

Warehouse Worker

Walmart
03.2013 - 06.2014
  • Consistently lifted materials weighing as much as 50 pounds.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Floor Associate

GameStop
11.2012 - 03.2014
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Processed transactions efficiently at checkout, ensuring accurate pricing and promoting a positive image of the store brand.
  • Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction.

Sandwich Maker

Capriotti's
10.2009 - 09.2012
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
  • Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
  • Greeted guests, promoted specials, and took orders.
  • Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
  • Reduced food waste with careful ingredient measurement and proper storage techniques.
  • Demonstrated adaptability by cross-training in various roles within the establishment, providing support to colleagues as needed.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Education

No Degree -

College of Southern Nevada
Las Vegas, NV

High School Diploma -

Shadow Ridge High School
Las Vegas, NV
06-2008

Skills

  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Professionalism
  • Adaptability
  • Problem-solving aptitude
  • Process Improvement
  • Retail sales customer service
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Written and verbal communication

Timeline

Frame Shop Manager

Hobby Lobby
08.2014 - Current

Warehouse Worker

Walmart
03.2013 - 06.2014

Floor Associate

GameStop
11.2012 - 03.2014

Sandwich Maker

Capriotti's
10.2009 - 09.2012

No Degree -

College of Southern Nevada

High School Diploma -

Shadow Ridge High School

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