Eric Ervin
Naperville,IL
Summary
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Aldi Distribution Center
02.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Wrapped pallets in shrink wrap prior to loading.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to achieve daily pick and pack goals.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Consistently lifted materials weighing as much as 10 to 20 pounds
Financial Services Representative
Baxter Credit Union
11.2019 - 06.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Documented and detailed calls and complaints using call center's CRM database.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Addressed customer account discrepancies and concerns.
- Attended telephone skills and program information training sessions to boost aptitude.
- Maintained updated records of all financial transactions to support traceability.
Supervisor
MOD Pizza
01.2016 - 11.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety.
Education
High School Diploma -
Lake Park
Roselle, IL05.2014
Skills
- Material Handling
- Loading and Unloading
- Pallet Jack Operation
- Quality Standards
- Supervising Employees
Timeline
Warehouse Associate
Aldi Distribution Center
02.2022 - Current
Financial Services Representative
Baxter Credit Union
11.2019 - 06.2020
Supervisor
MOD Pizza
01.2016 - 11.2019
High School Diploma -
Lake Park
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