Overview
Work History
Education
Certification
Timeline
Generic

Eric Escamilla

Dallas,United States

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shipping and Receiving Clerk

Biagi Bros
Dallas, TX
10.2023 - Current
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Ensured that stock was properly stored in designated areas according to safety regulations.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Loaded and unloaded trucks with pallet jacks or forklifts as needed.
  • Operated computers to access information related to shipping activities.

Banquet Captain

Fgf
Dallas, TX
06.2023 - Current
  • Organized banquet staff to ensure efficient service of guests.
  • Coordinated with food and beverage team on menu selections and serving times.
  • Supervised the set-up of buffets, ensuring quality presentation of all dishes.
  • Ensured adherence to health codes and regulations during food preparation and service.
  • Monitored guest satisfaction levels throughout event duration.
  • Maintained inventory of banquet equipment such as china, flatware, glassware.
  • Resolved customer complaints promptly while maintaining a professional demeanor.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.

Production Lead

Cartamundi
Dallas, TX
01.2023 - 06.2023
  • Coordinated production schedules and assigned tasks to employees.
  • Monitored the quality of products during production process.
  • Ensured safety regulations were followed by all staff members.
  • Maintained an accurate inventory of raw materials and supplies.
  • Performed regular maintenance checks on equipment and machinery.
  • Provided guidance and support to subordinates in their daily activities.
  • Developed strategies for improving efficiency, productivity, and cost-effectiveness in the production line.
  • Identified areas of improvement and implemented changes accordingly.
  • Tracked progress against objectives and reported regularly on progress made.

Safety

Capform
Dallas, TX
02.2021 - 12.2022
  • Conducted safety inspections of equipment and identified any potential hazards.
  • Monitored work environments to ensure compliance with safety regulations.
  • Provided safety training to new employees on proper use of machinery and hazardous materials.
  • Prepared reports on workplace accidents, incidents, and unsafe conditions.
  • Documented all safety activities in accordance with company policies and procedures.
  • Assisted in the development of emergency response plans for various types of incidents.
  • Participated in weekly meetings to discuss safety initiatives, concerns, and goals.

Education

High School Diploma

James Madison High School
Dallas, TX
04-2015

Certification

  • Forklift Certification
  • TABC Certified
  • Food Handlers Certification

Timeline

Shipping and Receiving Clerk

Biagi Bros
10.2023 - Current

Banquet Captain

Fgf
06.2023 - Current

Production Lead

Cartamundi
01.2023 - 06.2023

Safety

Capform
02.2021 - 12.2022

High School Diploma

James Madison High School

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Eric Escamilla