Entrepreneurial offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams.
Overview
6
6
years of professional experience
Work History
CEO/Owner
EZchoice Consulting LLC
Chino, CA
01.2020 - Current
Consulted for logistics companies such as Supreme Final Mile, Professional Delivery Providers, LRJ Trucking, Z Gallerie, Shepard Trucking and Boost Performance
Business Development, Relationship Building, Customer Relationship Management, Customer Service Management, Sales, Project Management, Strategic Planning, Warehouse Management, Warehouse Operations, Operations Management, Transportation Management, Logistics Management, Budgeting, Analytical Skills, Process Improvement, Human Resources (HR), Recruiting, Microsoft Office, Recruiting, Compliance, Negotiating
Operations Manager
CloudSort Corporation
Ontario, CA
01.2022 - 01.2023
Manage a team of sorters / package handlers to ensure quality standards and worker environment is safe and conducive to efficient operations
Ensures that incoming and outgoing volume is directed to the correct destination and leaves on time
Responsible for the collection, loading and tracking of all packages per SOPs
Assists with daily planning of sort times and staffing; tracks attendance and manages sorter performance
Stays within budgeted labor hours for sorters adjusting staffing when necessary
Coordinates equipment including trailers, tractors, and bobtails
Performs any other task or assignment as deemed necessary by the organization.
Operations Manager
OnTrac
Eastvale, CA
10.2020 - 01.2021
Ont9-Walmart Project
Manage a team of sorters / package handlers to ensure quality standards and worker environment is safe and conducive to efficient operations
Ensures that incoming and outgoing volume is directed to the correct destination and leaves on time
Communicates delays or any issues to the GM and Customer; quickly prioritizes work to prevent service failures
Conducts pre-sort meetings, keeping employees informed of daily goals, upcoming events and maintains an open line of communication to engage employees
Responsible for the collection, loading and tracking of all packages per SOPs
Assists with daily planning of sort times and staffing; tracks attendance and manages sorter performance
Stays within budgeted labor hours for sorters adjusting staffing when necessary
Coordinates equipment including trailers, tractors, and bobtails
Performs any other task or assignment as deemed necessary by the organization.
Operation Field Support Manager
TopHAT Logistical Solutions
Remote
03.2019 - 02.2020
Control Multiple Sites remotely by communicating with local Managers via email, phone and traveling to sites
(Buffalo, Jacksonville, Milwaukee, San Antonio) Control fleet distribution of 100 or more contracted drivers
Daily management and coordination of shipments with both shippers and carriers
Establish and coordinate Capacity with the local manager
Source carriers and negotiate rates
Proactively identify problems and swiftly implement the appropriate solution
Manage shipper and carrier relationships
Scheduling drivers
Coordinates dock doors and movement of freight during dispatch
Run daily reports on dispatch
Monitor Drivers ensuring they arrive and depart within their window using multiple portals
Communicate with customers (Amazon), Independent Contractors, Post offices (Usps) and Management Via Email
Final Reports
Analyzed strategic, core, and support processes and recommended improvements to streamline processes
Analyzed and resolved multi-faceted issues that impacted executive leaders and business objectives
Reduced expenses by securing optimal pricing from third-party logistics providers
Oversaw more than $385 million in inventory and supervised 20 employees in a 75,000 square foot warehouse for Amazon
Startups for new buildings and preparations for peak season and holidays
Worked Remotely and Traveled When Necessary.
Operations Manager II
XPO Logistics
Los Angeles, CA
10.2017 - 02.2019
Control fleet distribution of 100 or more contracted drivers
Daily management and coordination of shipments with both shippers and carriers
Establish and coordinate schedules with carriers
Source carriers and negotiate rates
Track and trace all shipments and load status
Proactively identify problems and swiftly implement the appropriate solution
Manage shipper and carrier relationships
Scheduling drivers
Coordinates dock doors and movement of freight during dispatch
Run daily reports on dispatch and freight delays
Monitor Drivers ensuring they arrive and depart within their window using XD, and multiple portals
Communicate with customers (Amazon), Independent Contractors, Post offices (Usps) and Management Via Email
Final Reports and deep dive for dispatch
Analyzed strategic, core, and support processes and recommended improvements to streamline processes
Analyzed and resolved multi-faceted issues that impacted executive leaders and business objectives
Reduced expenses by securing optimal pricing from third-party logistics providers
Oversaw more than $385 million in inventory and supervised 20 employees in a 75,000 square foot warehouse for Amazon
Accountant at Global Accounting Consulting LLC (Proud Audit LLC, Global Audit LLC)Accountant at Global Accounting Consulting LLC (Proud Audit LLC, Global Audit LLC)