Eric Espinoza

Freezer Order Selector

• Accurately selected and prepared customer orders for schools, restaurants, and businesses in a fast-paced freezer warehouse environment.
• Used voice-picking or warehouse management systems to efficiently locate and pick products.
• Verified order accuracy to ensure customers received the correct items and quantities.
• Safely operated pallet jacks and other warehouse equipment to transport and stage orders.
• Wrapped, labeled, and prepared pallets for shipping while meeting company quality standards.
• Worked in sub-zero freezer conditions while maintaining productivity and safety.
• Met daily productivity, accuracy, and performance goals in a high-volume distribution center.
• Maintained a clean, organized, and safe work area while following all company safety procedures.
• Collaborated with warehouse team members to ensure on-time order fulfillment and efficient operations.

Head Alignment Technician
Grand Rapids Motor Car

• Served as the lead alignment technician, performing precise four-wheel alignments on a wide variety of vehicle makes and models.
• Diagnosed steering and suspension issues and completed all necessary inspections and repairs prior to performing alignments.
• Performed routine automotive maintenance and repair services, including brake replacements, spark plug replacements, suspension repairs, and other mechanical work.
• Conducted vehicle inspections to identify worn or damaged components affecting alignment, handling, and safety.
• Worked directly with customers to explain repair recommendations, answer questions, and provide excellent customer service.
• Communicated effectively with both English- and Spanish-speaking customers, ensuring clear understanding of services and repair needs.
• Collaborated with service advisors and technicians to maintain an efficient workflow and ensure timely vehicle completion.
• Maintained high standards of workmanship, accuracy, and safety while following manufacturer specifications and shop procedures.
• Assisted with diagnosing drivability concerns and recommending appropriate repairs to improve vehicle performance and customer satisfaction.