Eric Espinoza
Los Angeles,CA
Summary
Dynamic and TIPS-certified bartender with a proven track record at Alvarez & Company, enhancing customer satisfaction through expert bar menu planning and exceptional conversational skills. Excelled in team management, significantly increasing repeat clientele by creating a welcoming atmosphere and mastering cocktail recipes.
Overview
5
5
years of professional experience
Work History
Bartender
Alvarez & Company
08.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Built relationships with vendors to manage orders and negotiate costs.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Bartender
Bel-air Bay Club
03.2024 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Starbucks
Barista
02.2023 - 05.2024
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Bartender
Black Bird Bar
01.2020 - 08.2022
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Education
Associate Of Business Administration - Business
Southern Utah University
Cedar City, UT04.2022
Skills
- Bar Menu Planning
- TIPS Certified
- Bartending License
- Team Management
- Good Conversationalist
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Bel-air Bay Club
03.2024 - 08.2024
Starbucks
Barista
02.2023 - 05.2024
Bartender
Alvarez & Company
08.2022 - Current
Bartender
Black Bird Bar
01.2020 - 08.2022
Associate Of Business Administration - Business
Southern Utah University