Eric Espowe
Quality Assurance
Union,MO
Summary
Quality Management professional with successful career delivering efficiency and standardization, and maintaining GFSI certification and USDA compliance. Drives smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments. Apply creativity in improving manufacturing process to achieve higher productivity and quality of finished goods. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance, risk management and corrective action programs.
Overview
30
30
years of professional experience
19
19
years of post-secondary education
Work History
Quality Assurance Manager
Frick’s Quality Meats
Washington , Missouri
03.2010 - Current
- Monitored staff organization and suggested improvements to daily functionality.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Reported production malfunctions to managers and production supervisors.
- Implemented new quality assurance and customer service standards.
- Recorded, analyzed, and distributed statistical information.
- Inspected products and worker progress throughout production.
- Evaluated interactions between associates and customers to assess personnel performance.
- Created and maintained quality management systems to align with industry standards.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Established and tracked quality department goals and objectives.
- Determined quality department standards, practices, and procedures.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Specified quality requirements of raw materials with suppliers.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
Quality Assurance Technician
Frick’s Quality Mests
Washington , Missouri
03.2008 - 03.2010
- Developed quality assurance plans by conducting hazard analyses, identifying critical control points and establishing critical limits.
- Adjusted, repaired and replaced defective parts and materials.
- Partner on development of comprehensive quality assurance programs and local systems of care.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Monitored product standards and quality-control programs.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Fixed identified issues to increase productivity and boost workflows.
- Addressed non-conformance issues, pausing production to correct errors.
- Promoted adherence to quality standards by educating personnel on quality control.
- Created and collaborated in implementation and maintenance of customer complaint log.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Maintenance and Supply Liaison
United States Air Force, USAF
Whiteman Air Force Base, MO
02.1993 - 03.2008
- Performed flight line AFE preflight and postflight requirements.
- Maintained, repaired and rebuilt aircraft structures and fuel, electrical, and oxygen systems.
- Inspected all received aircraft parts to verify compliance with FAA regulations.
- Inspected airframes to detect wear and other defects.
- Performed scheduled and unscheduled maintenance on diverse aircraft engines, avionics and hydraulics.
- Collaborated with crew chief to coordinate fitting and alignment of heavy parts.
- Assisted with aircraft and equipment transport and movement.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
- Evaluated individual aircraft components to identify and troubleshoot issues.
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
- Posted supply status and receipt information to update activity register.
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
- Used identification tags, stamps and electronic marking tools to mark stock items.
- Acted as receiving agent in verifying delivered goods, preparing receipts for purchases and generating quarterly transaction reports.
- Devised and maintained an up-to-date database of supplier and vendor performance metrics.
- Reduced inventory levels and improved supply chain visibility using strategic initiatives.
- Leveraged valuable business relationships and skillful negotiations to obtain favorable vendor pricing.
Education
Associate Degree Logistics/Air Craft Maintenance - Air Craft Maintenance
Community College of The Air Force
Montgomery, AL 08.1994 - 09.2006
Supply/Maintenance Senior Management - Aircraft Maintenance
Air Force 7 Level School
Lackland, AFB Texas 07.2005 - 10.2003
Non-Commissioned Officer Leadership And Management - Leadership And Organizational Leadership
United States Air Force NCO Academy
Kessler AFB, Mississippi 05.2003 - 07.2003
Supply/Maintenance Management - Aircraft Maintenance
Air Force 5 Level School
Eielson Air Force Base, AK 04.2000 - 05.2002
Leadership And Organizational Leadership
Airman Leader School
Eielson Air Force Base, AK 02.1999 - 05.1999
Supply/Logistics Management - Aircraft Maintenance
United States Air Force 3 Level School
MacDill AFB, Tampa Florida 04.1994 - 04.1996
High School Diploma - General Studies
Union High School
Union, MO 08.1989 - 05.1993
Skills
Excellent trainer and commentator
Superior knowledge of quality systems and ISO 9001
Knows operational budget forecasting and how to operate under budget
RedZone and Ross ERP expert
Expert in Microsoft software including Excel, Word, PowerPoint, Teams and Microsoft Email
Quality control auditing and testing
Policy reinforcement and document management
Audit reviewing and reporting
Standard costing
Risk Management and Risk Assessment
Hazard Analysis and Critical Control Points
Quality control data analysis
Tracking trends and customer complaints
Quality control points
Employee management and supervision
Working well in a team environment or independently
Pre-implementation food safety and quality audits
Audit compliance and GFSI certifications
Corrective and Preventive Actions
Knowledgeable of USDA policies and regulations
Timeline
Quality Assurance Manager
Frick’s Quality Meats
03.2010 - Current
Quality Assurance Technician
Frick’s Quality Mests
03.2008 - 03.2010
Supply/Maintenance Senior Management - Aircraft Maintenance
Air Force 7 Level School
07.2005 - 10.2003
Non-Commissioned Officer Leadership And Management - Leadership And Organizational Leadership
United States Air Force NCO Academy
05.2003 - 07.2003
Supply/Maintenance Management - Aircraft Maintenance
Air Force 5 Level School
04.2000 - 05.2002
Leadership And Organizational Leadership
Airman Leader School
02.1999 - 05.1999
Associate Degree Logistics/Air Craft Maintenance - Air Craft Maintenance
Community College of The Air Force
08.1994 - 09.2006
Supply/Logistics Management - Aircraft Maintenance
United States Air Force 3 Level School
04.1994 - 04.1996
Maintenance and Supply Liaison
United States Air Force, USAF
02.1993 - 03.2008
High School Diploma - General Studies
Union High School
08.1989 - 05.1993