Eric Esters Jr
Summary
Objectives: Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Consultant
Stetler Dodge Chrysler Jeep Ram
03.2022 - 08.2023
- Maintained "Top Salesman" of the month title for various months, by leading in sales and gross.
- Identified trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments
- Located or proposed potential business deals by contacting potential customers
- Closed new business deals by coordinating requirements; negotiated contracts
- Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with existing customers to provide additional support and address concerns.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Created detailed sales presentations to communicate product features and market data.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Established long-term relationships with clients, resulting in repeat business and increased referral rates.
- Utilized social media channels effectively to engage with potential customers, promoting brand awareness while also answering product-related questions.
Sales Consultant
Farrish Cars
10.2021 - 02.2022
- Identified ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments
- Located or proposed potential business deals by contacting potential customers
- Closed new business deals by coordinating requirements; negotiated contracts
- Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Created detailed sales presentations to communicate product features and market data.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
Sales Consultant
J.B.A. Infiniti
11.2015 - 12.2018
- Maintained "Top Salesman" of the month title for 24 consecutive months, by leading in sales and gross.
- Identified trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments
- Located or proposed potential business deals by contacting potential customers
- Closed new business deals by coordinating requirements; negotiated contracts
- Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Created detailed sales presentations to communicate product features and market data.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Enhanced credit risk assessment by conducting thorough financial statement analysis and cash flow projections.
- Analyzed credit scores to determine borrowers' creditworthiness.
Sales Consultant
Delta Discounters
05.2012 - 10.2015
- Set up and maintained auction site image booth and/or standard imaging area in accordance with standards
- Photographed jewelry for uploads to company website
- Set-up, troubleshot, and resolved technical/equipment issues
- Assisted customers with complaints and resolved customer service problems
- Data Entry of jewelry information/inventory into database.
- Followed up with existing customers to provide additional support and address concerns.
Assistant Manager
Finishline
10.2012 - 01.2014
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Ensured the showroom floor was attractive, clean and up to date
- Discovered new ways to boost the business sales
- Monitored, observed and assisted in evaluating team members' performance
- Resolved customer complaint issues
- Performed credit card and cash reconciliations daily
Education
Some College (No Degree) - Business Management, Marketing
Howard Community College
Columbia, MDSkills
- Fast thinker
- Active Learning
- Analytics Reporting
- Experience in fast pace, high production office environment
- Computer Literacy
- Microsoft Software experience, PowerPoint, Excel, Outlook Pkg
- Needs Analysis
- Customer Satisfaction
- Critical Thinking
- Problem-solving aptitude
- CRM software proficiency
- Strategic Planning
- Face to Face customer service skill
Accomplishments
- Ranked #1 for sales revenue in the company for 2 years straight.
- Achieved high closing ratio by completing completing the sales process with accuracy and efficiency.
- Managed over 200-500 opportunities per month.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 11 staff members.
Certification
- Cardone University - Phone Sales Mastery
- Car Sales License - 2015-2023
Timeline
Sales Consultant
Stetler Dodge Chrysler Jeep Ram
03.2022 - 08.2023
Sales Consultant
Farrish Cars
10.2021 - 02.2022
Sales Consultant
J.B.A. Infiniti
11.2015 - 12.2018
Assistant Manager
Finishline
10.2012 - 01.2014
Sales Consultant
Delta Discounters
05.2012 - 10.2015
Some College (No Degree) - Business Management, Marketing
Howard Community College
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