Eric Filipkowski
Longwood,FL
Summary
Strong foundation in teamwork and communication, pivotal to achieving success, complemented by a steadfast commitment to client satisfaction. An objective and organized approach enables effective task management, even in high-pressure situations. Proven ability to collaborate with diverse teams fosters a positive work environment and drives project success. Dedication to continuous improvement ensures client needs are consistently met with excellence.
Overview
12
12
years of professional experience
Work History
Ingredients Manager
CraftaBrew
03.2023 - Current
- Oversee all ordering, storage and packing of hops, grains and adjuncts for home beer brewing kits.
Network Implementation Engineer
StackPath
08.2021 - 02.2023
- Responsible for the provisioning of all network services, including IP transit, lit long-haul wavelengths, dark fiber, peering exchanges and other network and data center services.
- Ensured coordination and technical implementation of new service orders across all service lines.
- Coordinated with internal departments, customers, service providers and third parties within data centers environments around the world.
- Provided order-entry, order tracking and all coordination needed for service installation, migration and disconnection of third-party network services.
- Ensured all internal provisioning systems contained accurate order data and documentation.
- Performed regular audits of systems and datacenter locations across the globe.
- Escalated order issues internally as well as with external third-party vendors.
- Performed interconnection troubleshooting.
- Set up and conducted service activation calls.
- Managed customer expectations and provided excellent customer service.
NOC Engineer Teir 1-3
StackPath
01.2017 - 08.2021
- Provided friendly and technical support for our Network, CDN and Colocation services.
- Experienced Linux Systems Administrator with a strong background in managing both virtual and physical Linux servers.
- Proven track record of ensuring optimal system performance and high availability through diligent monitoring and maintenance with services such as Grafana and Nagios.
- Perform PoP level, regional and global server update deployments using Ansible.
- Hands-on experience with SSL/TLS, TCPdump, Wireshark, FTP, HTTP, DNS, TCP/IP, DHCP, BGP, Git, Puppet, awk, HAProxy, Ansible and related technologies.
- Performed troubleshooting for internal and external network connectivity, performance and routing issues with Juniper, Brocade and Arista devices.
Audio/Visual Technician
Prosound Audio & Visual
03.2016 - 01.2017
- Proficient with rack elevation, wiring diagrams and building electrical layouts.
- Created and utilized XLR, 1/4" and 1/8" TRS, RJ4, Captive Screw, RCA, RS232 and Fiber Optics.
- Experience installing mixers, patch bays, amps, network switches, Fiber Optic enclosures, CPU's and other devices necessary for audio special effects and lighting.
- Followed construction safety guidelines laid out by Disney's standard.
Systems Installation Manager
Monster Media Inc.
12.2013 - 03.2016
- Utilized project management skills and designed presentation layouts.
- Installed interactive systems throughout domestic and international locations.
- Performed site visits to research installation locations and solve potential issues at unique locations.
- Developed custom designs to match our systems with client requirements.
- Installed presentation equipment (projectors, LEDs, infrared devices, cameras, microphones and audio devices).
Education
Associate of Arts - General
Valencia College
Orlando, FL05-2015
Skills
- CDN and Linux operations experience
- Knowledge of IP-based and optical transport network services
- Routing and switching protocols such as BGP, LACP, VLAN and IPV4/IPV6
- Data Center operations and equipment (Power, Cross Connects, Patch Panels, Optics, Fiber, Colocation)
- Network OSI model protocol stack
- Ability to navigate carrier-level databases and trouble ticketing systems
- Experience with CRM applications such as SalesForce and Zendesk
- Experience with command line interface on Juniper, Cisco, Arista and Brocade routers and switches
- Strong attention to detail
- Highly organized
- Advanced analytical and problem-solving skills
- Highly motivated self-starter
- Ability to handle multiple projects and tasks
- Dedicated to learning and improving through feedback
- Effectively works autonomously or as part of team
Timeline
Ingredients Manager
CraftaBrew
03.2023 - Current
Network Implementation Engineer
StackPath
08.2021 - 02.2023
NOC Engineer Teir 1-3
StackPath
01.2017 - 08.2021
Audio/Visual Technician
Prosound Audio & Visual
03.2016 - 01.2017
Systems Installation Manager
Monster Media Inc.
12.2013 - 03.2016
Associate of Arts - General
Valencia College