Eric Finch
Randolph,NY
Summary
Was a truck unloader at Wal-Mart on overnights. Was given opportunity to be able to choose my crew to help unload trucks. I was successful at age 19 to have older folks at the time listen to me and got trucks unloaded in a timely manner, then would move freight to floor to be stocked. Then i would help where needed to get freight stocked. Then my job was to get and pick my help to get freight back to back room before customers were to appear.
Then was appointed as a support manager to the manager on overnights when support manager went off for maternity leave. so i managed the team to unload trucks and get freight put up when manager was on their off days. Had to input truck delivery data. also helped with the 3-11 shift to get their areas cleaned up and checked so they could go home.
When support manager returned from maternity leave they moved me to 3-11 shift for they were moving to a different store. So i helped manage employees whether getting their areas cleaned and organized and well if we needed them for cashier help. Dealt with customer complaints. Helped with price changes and endcap change outs.
Moved to Lawn and Garden associate, helped customers with their needs and loading of products if they needed me to. Keeping the area cleaned and shelves full when possible.
Moved to bike assembler where i assembled bikes and kept bike rack full and overstock bikes for when i was not there. Plus assembled products that people wanted for our free assembly program.
Transitioned to working my days off for Foster's Contracting which ended up turning into Full time do construction.
From doing roofs/new additions/Garages/Pole Barns.
Transitioned to being a Corrections Officer. Maintained safety, security and good running order of the facility.
That transitioned into becoming Fulltime at Conewango Products. Where i unloaded trucks, putting freight away. Getting orders and getting them ready and shrink wrapped and weighed to be shipped. Maintain rotation of stock oldest out first. Inspecting products when help was needed. To keeping warehouse cleaned and organized. Cleaning of restrooms and offices. Also had to maintain lawn mower and keep lawn mowed.
Overview
21
21
years of professional experience
Work History
Warehouse Manager
Conewango Products
Falconer, NY
06.2015 - 10.2017
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
Lawn Maintenance Laborer
Conewango Products
Falconer, NY
06.2015 - 10.2017
- Maintained grounds by trimming, weeding, and general clean-up.
- Maintained clean work areas by removing debris, leaves, and branches from client properties.
- Enhanced property appearance through regular mowing, edging, and trimming of lawns.
Parts Inspector
Conewango Products
Falconer, NY
06.2015 - 10.2017
- Monitored organization activities for compliance with engineering standards and regulations.
- Calculated measurements and performed arithmetic formulas to determine lengths, proportions, circumferences and proportions.
- Accurately recorded and analyzed inspection reports and testing data.
Custodial Duties
Conewango Products
Falconer, NY
06.2015 - 10.2017
- Performed minor maintenance repairs as needed, contributing to the longevity of facility equipment and furnishings.
- Contributed to a safer environment for staff and visitors by promptly addressing spills and hazards.
- Preserved outdoor appearances by sweeping walkways, removing debris from entrances, and maintaining landscaping elements as necessary.
- Enhanced cleanliness and sanitation by consistently performing thorough cleaning of assigned areas.
- Maintained well-stocked supply closets, effectively managing inventory levels for essential cleaning products and tools.
- Assembled basic furniture and supplies for offices and other multi-use rooms.
- Demonstrated attention to detail while dusting surfaces, vacuuming floors, and wiping down fixtures for an overall polished appearance.
- Fostered hygienic conditions in restrooms by regularly refilling soap dispensers, replenishing paper products, and sanitizing surfaces.
- Adhered to all safety protocols during chemical handling processes, wearing required personal protective equipment at all times while on duty.
- Completed tasks efficiently within allotted timeframes, ensuring minimal disruption to daily operations in the workplace.
Truck Unloader
Conewango Products
Falconer, NY
06.2001 - 10.2017
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
- Unloaded packages with care and placed in proper staging area.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Increased efficiency by organizing and streamlining unloading processes.
- Stacked or assembled materials into bundles and banded bundles together, using banding machine clincher.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Boosted operational performance by undergoing regular training sessions on new equipment usage, safety protocols, and industry best practices related to truck unloading procedures.
- Ensured correct distribution of products after unloading, liaising with warehouse staff regarding storage locations.
- Contributed to a positive work environment through active participation in team-building activities and demonstrating strong commitment to organizational goals.
Correction Officer
Cattaraugus County Jail
Little Valley, NY
02.2008 - 11.2014
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Examined incoming and outgoing mail to detect contraband.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
- Authored incident reports for management on violations and discrepancies.
- Oversaw and maintained custody of [Number] inmates in maximum security.
Construction Worker
Foster's Contracting
Conewango Valley, NY
11.2002 - 12.2007
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Measured dimensions of finished pieces for conformance to specifications.
Bicycle Assembler
Wal-Mart Store
Lakewood, NY
09.2002 - 11.2004
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated effectively with team members to meet production targets consistently.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Completed durable assemblies and subassemblies with hand and power tools.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
- Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
- Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
- Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
- Tested finished products to perform quality assurance and identify discrepancies.
Truck Unloader
Wal-Mart Store
Lakewood, NY
08.1996 - 11.2004
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Unloaded packages with care and placed in proper staging area.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Increased efficiency by organizing and streamlining unloading processes.
- Assisted other team members in navigating large loads.
- Maximized space utilization in warehouse storage areas by organizing unloaded materials according to dimensions and weight constraints.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Ensured correct distribution of products after unloading, liaising with warehouse staff regarding storage locations.
- Contributed to a positive work environment through active participation in team-building activities and demonstrating strong commitment to organizational goals.
- Enhanced workplace safety with thorough inspections of truck cargo spaces before initiating unloading procedures.
- Upheld strict compliance to company policies and OSHA regulations during the entire unloading process.
- Supported warehouse supervisors in conducting periodic audits of stock levels by providing accurate information on incoming shipments and current inventory status.
- Promoted a clean working environment by disposing of waste materials properly and maintaining cleanliness in the unloading area.
- Streamlined product organization upon arrival at the warehouse by categorizing items based on their designated storage sections within the facility.
- Prevented work-related injuries by adhering to safety guidelines while operating heavy machinery such as forklifts during the unloading process.
- Maintained organized work area by storing equipment safely and properly.
- Loaded packages onto pallets and into staging areas as directed.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
Lawn and Garden Associate
Wal-Mart Store
Lakewood, NY
09.2000 - 09.2002
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Continuously updated personal knowledge on new lawn care products and techniques, ensuring the most accurate and up-to-date information was provided to customers.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Provided guidance on pest control solutions, empowering customers to protect their lawns and gardens effectively.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Collaborated with team members to create visually appealing displays that showcased seasonal plants and products.
- Helped customers choose optimal trees, shrubs, and flowers based on current needs.
- Delivered assistance in assembling garden furniture sets for display purposes as well as customer orders upon request.
- Contributed to team success by cross-training in other departments, enhancing overall store operations flexibility during peak periods or absences among staff members.
- Streamlined store cleanliness by routinely organizing shelves and removing debris from walkways.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Created special clearance racks to move older, out-of-season and less attractive plants quickly.
- Assisted in the loading of heavy merchandise for customers, ensuring a positive shopping experience.
Support Manager
Wal-Mart Store
Lakewood, NY
09.1999 - 09.2000
- Managed daily operations to ensure smooth functioning of the support department.
- Monitored employee and customer interactions to assess quality of service.
- Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Reduced customer complaints by implementing proactive troubleshooting strategies and preventive measures.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
- Coached employees through day-to-day work and complex problems.
- Prepared employee schedules for maximum coverage during key hours.
- Created, prepared, and delivered reports to various departments.
Education
No Degree - Criminal Justice
Jamestown Community College
Jamestown, NY10.2009
High School Diploma -
Randolph Jr/Sr High School
Randolph, NY06.1996
Skills
- Shipping and receiving
- Forklift Operations
- Warehouse Operations
- Inventory and Stocking
- Inventory Management
- Delegating Work
- Loading and unloading
- Problem-Solving
- Order picking and processing
- Staff Supervision
- Order Fulfillment
- Staff Management
- Customer care
- Workflow Coordination
- Team Building and Leadership
- Unpacking merchandise
- Quality Assurance
- Documentation
- Operations Management
Timeline
Warehouse Manager
Conewango Products
06.2015 - 10.2017
Lawn Maintenance Laborer
Conewango Products
06.2015 - 10.2017
Parts Inspector
Conewango Products
06.2015 - 10.2017
Custodial Duties
Conewango Products
06.2015 - 10.2017
Correction Officer
Cattaraugus County Jail
02.2008 - 11.2014
Construction Worker
Foster's Contracting
11.2002 - 12.2007
Bicycle Assembler
Wal-Mart Store
09.2002 - 11.2004
Truck Unloader
Conewango Products
06.2001 - 10.2017
Lawn and Garden Associate
Wal-Mart Store
09.2000 - 09.2002
Support Manager
Wal-Mart Store
09.1999 - 09.2000
Truck Unloader
Wal-Mart Store
08.1996 - 11.2004
No Degree - Criminal Justice
Jamestown Community College
High School Diploma -
Randolph Jr/Sr High School