Eric Fitzpatrick
Battle Creek,MI
Summary
- Microsoft Word
- Microsoft Access
- Organizational Skills
- Front Desk Reception
- Able to type 40+ WPM
- Customer Service
- Record Keeping
- Microsoft Excel
- Microsoft Outlook
- Records Management
- Quick Learner
- Organized
- Administration Support
- Resolves Issues
Overview
17
17
years of professional experience
Work History
Owner and Manager
E & V Entertainment Group
06.2023 - Current
- Interviewing potential performers to discuss all aspects of their act ensure a professional and appropriate performance
- Negotiating contracts and pay rates with performers based on budgetary restrictions
- Overseeing marketing material advertising tie event, both internal and public-facing
- Booking venues for parties and events to ensure adequate capacity and amenity provisions
- Maintaining relationships with clients, entertainers, venues and other corporate entities; also stay within budget.
Sterile Prep Operator-Manpower Contractual Worker
Pfizer
10.2022 - 06.2023
- Ensures that all surgical or similar instruments are clean, sterilized and safe to use in pharmaceutical manufacturing
- Or other medical procedures
- Applies a detail orientation in the examination of instruments and equipment to ensure cleanliness
- Maintain proper levels if inventory to ensure availability for pharmaceutical production
- Prepare, package and label clean and sterilized instruments
- Disassembles and assembles critical pharm equipment according to SOP's and always practicing GMP
Food Service Worker
Dept. of Veterans Affairs
12.2017 - 06.2022
- Answer phone calls from Veterans/Employees to assist
- Review of diet trays/plates before delivery
- Label, date and store food and non-food items according to procedures
- Assist with menu selections
- Serve of specialized foods and beverages
- Dishwashing and other cleaning tasks
- Conduct final check of meals to ensure correct food temperature and those selections/portions comply with remarks annotated on tray ticket/diet card/menu
- Assemble food items and condiments for hot and cold loading of trays
- Ensure meals appear appetizing, are sanitary, and contents are complete
- Assemble, label and arrange completed recipe items in preparation for use by cooks
- Use a computer terminal to record and retrieve recipe, menu, and inventory data and to produce printouts of such information for various work units in the kitchen
- Portion bulk food items for use on tray line or mobile bulk service cart
- Assemble, label and distribute individual nourishments to appropriate Veterans or nursing stations
- Assemble and distribute bulk nourishments per established par levels for assigned unit/neighborhood
- Assist higher graded cooks and/or independently prepares menu items that require little or no processing such as cold sandwich fillings, gelatin, fruit servings toast, simple salads, coffee and similar items
- Follow recipes along with menu item preparation worksheets and verbal instructions to prepare foods and beverages
- Resolves issues
- Identify needs or problems and determines corrective action
- Perform other related duties as assigned
- While temporally assigned to linen, performed the following: Receives linen from the consolidated laundry in carts or other approved devices, unused linen from laundry carts and hampers from the wards and all other using areas
- Receives clean linen and delivers it where directed, using a government delivery truck
- Stocks linen carts, hampers, and special delivery bags for delivery to using areas according to predetermined quotas and requests from the using areas
- Records all linen sent to using areas
- Adjusts linen quotas as needed coordinating the changes in quotas with the supervisor or designee of the using area
- Stocks shelves with excess linen for use as needed
- Linen will be sorted according to type and class and placed in the proper area
- Assists in linen inventory by counting all linen received in the linen distribution room during the time of inventory
- Records the item counted according to type, class and size and submits completed count to the supervisor
- Cleans and disinfects laundry hampers, shelves, and equipment using proper cleaning methods
- Loads and offloads delivery truck with linen and delivers the linen to the using area returning with the empty carts and hampers for transport to the consolidated designated pick-up point
- Loads and offloads soiled linen from established points and assists in the loading the soiled linen into the delivery truck for transport to the consolidated designated pick-up point
- Receives, inventories, stores, delivers, and releases personal effects/uniforms/scrubs/lab coats according to procedures
- Marks patient clothing/scrubs/uniforms/lab coats as needed
- Logs and maintains records, verifies items according to procedures for record keeping purposes
- Inventories items and verifies count.
Server
Applebee's
12.2016 - 12.2018
- Ensured Carry food, silverware, and/or linen or trays, or use carts to carry trays
- Place food servings on plates and trays according to orders or instructions
- Examine trays to ensure that they contain required items
- Load trays with accessories such as eating utensils, napkins, and condiments
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines such as those for special diets are followed
- Remove trays and stack dishes for return to kitchen after meals are finished
- Stock service stations with items such as ice, napkins, and straws
- Take food orders and relay orders to kitchens or serving counters so they can be filled
- Prepare room for dining by clothing tables setting decorations, candles, service plates, and utensils
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
- Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers
- Explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
- Identifying patron's special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Responds to additional patron requirements by inquiring of needs; observing dining process
- Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
- Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return
- Obtains revenues by totaling charges; issuing bills; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
- Contributes to team effort by accomplishing related results as needed.
Floor Leader, Piecework Assembler
Dept. of Veteran Affairs
05.2015 - 03.2017
- Accomplishes manufacturing staff results by communicating job expectations
- Planning, monitoring, and appraising job results
- Coaching, counseling of employees
- Initiating, coordinating, and enforcing systems, policies, and procedures
- Maintains workflow by monitoring personnel and resources, studying methods; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments
- Completes production plan by scheduling and assigning personnel, accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries
- Maintains quality service by establishing and enforcing organization standards
- Ensures operation of equipment for repairs; evaluating equipment and techniques
- Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests
- Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintain compliance with established policies and procedures
- Contributes to team effort by accomplishing related results as needed
- Start and stop equipment
- Assist with production line and work area
- Load and unload items from machines, carts, and dollies
- Feed or place items onto equipment for processing
- Lubricate equipment
- Measure and distribute needed ingredients, mix ingredients
- Pull damaged or ineffective equipment off the line
- Mark parts for identification
- Scrape waste and material from machine
- Read and interpret gauges
- Record data
- Load and unload processing equipment
- Ship finished products
- Take instructions from supervisors while relaying to employees, if applicable
- Service, clean, or supply restrooms
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming
- Gather and empty trash
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
- OSHA training was provided at Kellogg Community College (RMTC)
- RMTC provided safety guidelines and regulations for production and processing work.
Bar/Kitchen Manager
B.J. Bryant Elks Lodge
05.2007 - 04.2015
- Determine staff needs and recruit staff and manage staff
- Set objective and targets for beverage unit/bar
- Assess development needs and train and coach staff
- Set and monitor quality and service standards for staff
- Delegate duties and tasks to staff to meet objectives and maximize resources
- Communicate company policy, standards and procedures to staff
- Direct and manage staff members to meet standards and objectives
- Ensure staff operate within company policies
- Organize and adjust staff rotas and schedules in accordance with available resources and labor regulations
- Oversee the preparation and presentation of beverages to meet set standards
- Resolve customer complaints promptly
- Monitor cleanliness and hygiene of bar area
- Promote and practice compliance with fire, health, safety and hygiene standards and regulations
- Oversee accurate cash-up procedures and ensure necessary paperwork is complete
- Ensure adherence to stock control procedures
- Monitor and order supplies
- Liaise with suppliers and sales representatives
- Make certain all deliveries are checked in correctly and documentation is correct
- Check stock is correctly rotated and stored to reduce wastage
- Set, monitor and control budget for the beverage unit/bar
- Oversee the bar display to maximize functionality and attractiveness
- Plan and implement systems to maximize sales and revenue
- Organize promotional activities
- Generate and present financial reports
- Implement improvements for products and service
- Maintain regular communication with staff and management through meetings and discussions
- Stay current with relevant legislation regarding service of alcohol, sale of tobacco and licensing
- Clean work areas, equipment, utensils, dishes and silverware
- Store food in designated containers and storage areas to prevent spoilage
- Prepare a variety of foods, package to go orders and serve customers
- Place food trays over warmers for immediate service or store them in refrigerated storage cabinets
- Weigh or measure ingredients for consumption or preparation
- Assist cooking staff as needed
- Wash peel and or cut various foods for cooking or serving
- Receive and store food supplies equipment, and utensils in refrigerators, cupboard, and other storage areas
- Stock cupboards and refrigerators and tend salad bars and buffet meals
- Prepare and serve variety of beverage such as soft drinks, coffee, tea, and alcoholic beverages
- Make dressing and sauces for condiments
- Use manual and or electric appliances to clean, peel, slice, and trim foods
- Stir and strain soups and sauces
- Distribute food to waiters, waitresses, and to customers
- Keep track of quantities of food used and served
- Load and wash dishes, glasses, and tableware into dish washing machine
- Butcher and clean fowl, fish, poultry and shellfish to prepare for cooking or serving
- Cut, slice and or grind meat poultry and seafood to prepare for cooking
- Work on assembly line adding cutlery, napkins, food, and other items to trays in serving areas
- Mix ingredients for green, fruit, vegetable and pasta salads.
Industrial Painter
Schweitzer Construction
05.2011 - 08.2011
- Program machines to shape and form products such as ducts, vents and air/heat transports for automobiles
- Prepared and painted a variety of surfaces including aluminum, ferrous metal, interior drywall, and woodwork
- Repaired and applied coats of specified paint to motors gears, switchgears and other similar equipment
- Groomed surfaces and arranged field equipment
- Ensured compliance with Federal, State and local occupational safety regulations.
Education
Technical or occupational certificate - Certificate in General Manufacturing
Kellogg Community College
11.2014
Associate's Degree - Accounting
Davenport University
05.1992
Skills
- KPI Management
- Labor Relations
- Regulatory Compliance
- Budget Administration
Affiliations
- B.J. Bryant Elks Lodge Member
- American Legion - Member
References
- Antonio Oliver, Supervisor, Antonio.cliver@VA.gov
- Carla Reynolds, Fmr. Calhoun County Board of Commissioner, CarlAreynolds@me.com
- Angela Dickerson, Former Co-Worker, Angiekierral4@yahoo.com
Jobrelatedtraining
Assisted with taking care of the Accounting for the B.J. Byant Elks Lodge while employed.
Timeline
Owner and Manager
E & V Entertainment Group
06.2023 - Current
Sterile Prep Operator-Manpower Contractual Worker
Pfizer
10.2022 - 06.2023
Food Service Worker
Dept. of Veterans Affairs
12.2017 - 06.2022
Server
Applebee's
12.2016 - 12.2018
Floor Leader, Piecework Assembler
Dept. of Veteran Affairs
05.2015 - 03.2017
Industrial Painter
Schweitzer Construction
05.2011 - 08.2011
Bar/Kitchen Manager
B.J. Bryant Elks Lodge
05.2007 - 04.2015
Associate's Degree - Accounting
Davenport University
Technical or occupational certificate - Certificate in General Manufacturing
Kellogg Community College
Similar Profiles
Iana VovkIana Vovk
Restaurant General Manager at Glacier Restaurant Group & Foley Entertainment Group (Chalkboard, Goodnights, Arandas)Restaurant General Manager at Glacier Restaurant Group & Foley Entertainment Group (Chalkboard, Goodnights, Arandas)
Nicholas PortelliNicholas Portelli
Secondment Gaming Operations Supervisor at The Star Entertainment GroupSecondment Gaming Operations Supervisor at The Star Entertainment Group
Antonio WilsonAntonio Wilson
Music Supervisor at EST. 1989 ENTERTAINMENT GROUPMusic Supervisor at EST. 1989 ENTERTAINMENT GROUP
Dean ComanzoDean Comanzo
Commercial Strategy – Sweet Snacking at Kellogg Co/KellanovaCommercial Strategy – Sweet Snacking at Kellogg Co/Kellanova
Nicholas WawzyskoNicholas Wawzysko
Warranty Manager at Technical Truck and TrailerWarranty Manager at Technical Truck and Trailer