Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Flynn

Olympia

Summary

Dynamic and results-driven professional with extensive experience at Discount Direct, excelling in customer service and teamwork. Proven ability to enhance operational efficiency and resolve complex issues. Skilled in inventory management and effective communication, consistently delivering exceptional service and fostering positive customer relationships. Committed to achieving productivity targets and driving team success.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Discount Direct
02.2025 - 09.2025
  • Operated forklifts and pallet jacks for efficient material handling and transportation.
  • Received, inspected, and sorted incoming shipments to ensure accuracy and quality.
  • Maintained inventory accuracy through regular cycle counts and data entry into warehouse management system.
  • Collaborated with team members to optimize workflow processes and reduce downtime.
  • Consistently lifted materials weighing as much as 60 pounds.

Delivery Driver/Equipment Coordinator

Celebrations and Events
05.2024 - 02.2025
  • Operated delivery vehicle safely and efficiently to meet scheduled timelines
  • Loaded and unloaded packages with attention to safety protocols
  • Navigated routes using GPS technology to optimize delivery efficiency
  • Communicated effectively with customers regarding delivery status and inquiries
  • Maintained accurate records of deliveries and inventory management
  • Delivered packages to customer doorsteps and business offices.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Floor Manager

Discount Direct
02.2023 - 12.2023
  • Oversaw daily operations ensuring optimal floor management and customer satisfaction.
  • Trained and mentored junior staff on company policies and procedures.
  • Implemented process improvements that enhanced workflow efficiency and reduced errors.
  • Collaborated with inventory team to maintain accurate stock levels and product placement.
  • Facilitated team meetings to address challenges, encourage feedback, and foster a collaborative environment.
  • Resolved customer complaints promptly, ensuring positive shopping experiences and repeat business.
  • Managed team of 15 employees to maintain smooth-running operations of store floor.
  • Oversaw supply restocking, area cleaning, and product organization.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

Bear Creek High School
Denver, CO

Skills

  • Customer service
  • Problem-solving
  • Positive attitude
  • Teamwork and collaboration
  • Cash handling
  • Multitasking
  • Patience and empathy
  • Complex Problem-solving
  • Decision-making
  • Staff management

Timeline

Warehouse Worker

Discount Direct
02.2025 - 09.2025

Delivery Driver/Equipment Coordinator

Celebrations and Events
05.2024 - 02.2025

Floor Manager

Discount Direct
02.2023 - 12.2023

High School Diploma -

Bear Creek High School

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