Eric Flynn
318 Silver Creek Cir, Apt 10,FL
Summary
Dynamic Merchandising Specialist with Best Buy Inc, skilled in visual merchandising and inventory management. Achieved enhanced product visibility and customer satisfaction through strategic planogram implementation and compliance auditing. A reliable team player, I excel in customer service and problem-solving, ensuring optimal store appearance and effective promotional strategies.
Overview
2026
2026
years of professional experience
Work History
Merchandising Specialist
Best Buy Inc
11.2013 - Current
- Analyzed sales trends to optimize product placement and inventory levels.
- Collaborated with cross-functional teams to execute promotional strategies effectively.
- Developed visual merchandising guidelines to enhance customer shopping experience.
- Managed product assortments based on market research and consumer insights.
- Assisted in training new staff on merchandising best practices and company standards.
- Implemented merchandising initiatives that increased product visibility and sales performance.
- Conducted regular audits of store displays to ensure compliance with brand standards.
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Arranged merchandise in alignment with store planogram.
- Assembled quarter and full-size point of purchase promotional displays.
- Communicated merchandising needs to store manager.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced store appearance through effective space utilization and creative visual displays.
- Changed displays to reflect new promotions.
- Improved customer satisfaction by ensuring products were always available, well-presented, and accurately priced.
- Conducted regular store audits to ensure adherence to company policies and maintain high standards of presentation.
- Maintained clean store by returning items to proper places.
- Optimized store displays and appearance via strategic merchandising.
- Directed construction of product displays, following corporate planograms, promotions, and seasonal trends.
- Achieved consistent store appearance through meticulous attention to detail while arranging product displays and maintaining visual standards.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with sales team to identify and fulfill customer needs.
Fire Fighter
Virgin Islands Port Authority
2003 - 2012
- Responded swiftly to emergency calls, ensuring safety of individuals and property.
- Conducted fire suppression operations using hoses, pumps, and specialized equipment.
- Performed routine maintenance on firefighting apparatus to ensure operational readiness.
- Collaborated with team members during drills and training exercises to enhance skills.
- Executed rescue operations in hazardous conditions, demonstrating quick decision-making skills.
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
- Provided critical medical assistance to injured individuals at incident scenes utilizing CPR certification and basic EMT skills when necessary.
- Maintained optimal fire station conditions by overseeing daily equipment checks, facility repairs, and inventory management tasks.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Promoted a culture of safety within the fire department by adhering to established protocols in both routine activities and emergency situations.
- Directed evacuations during fires and emergencies to avoid fatalities, injuries, and panic.
- Contributed to a positive work environment for all crew members by consistently demonstrating leadership qualities, professionalism, and dedication to duty.
- Completed timely administrative tasks such as record-keeping, report writing, budget monitoring, or personnel evaluations to support department operations.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Inspected equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
- Acted quickly to contain hazardous chemicals likely to catch fire, leak, or spill.
- Streamlined communication between firefighters and command staff during incidents with clear radio procedures and incident reporting protocols.
- Collaborated with local law enforcement agencies to ensure smooth coordination during emergency operations and disaster responses.
- Improved emergency response times by implementing more efficient dispatch procedures and optimizing fire equipment readiness.
- Participated actively in physical fitness programs aimed at maintaining peak performance levels required for firefighting duties.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Assisted with regular maintenance of firefighting equipment.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Completed training to stay in peak physical fitness and handle challenging tasks.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Prepared incident reports detailing personnel, location and results of each call.
- Evaluated areas after containing fires to identify and suppress hot spots.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
Access Control Monitor
Virgin Islands Port Authority
2002 - 2003
- Monitored cameras operational processes to ensure adherence to safety standards and protocols.
- Trained new employees on monitoring procedures and safety regulations.
- Help Port Police with limited dispatch procedures and documenting times and locations.
Produce Clerk
Pueblo Supermarket
1994 - 2000
- Managed inventory levels to ensure product availability and minimize waste.
- Assisted customers with inquiries and provided product recommendations.
- Operated equipment for receiving, sorting, and stocking produce efficiently.
- Implemented best practices for maintaining produce quality and freshness.
- Trained new hires on store policies and produce handling techniques.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Kept tidy and organized area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
- Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
- Reduced shrinkage rates by closely monitoring expiration dates and implementing markdown strategies on soon-to-expire items.
- Contributed to the store''s commitment to environmental sustainability by implementing proper recycling practices for cardboard, plastic, and food waste within the produce department.
- Enhanced freshness and quality of produce displayed by conducting thorough inspections and rotations daily.
- Fostered positive shopping experience, assisting customers with finding specific products and offering preparation tips.
- Maintained cleanliness of produce area, ensuring welcoming environment for customers.
- Improved customer satisfaction by providing knowledgeable answers to questions about fruit and vegetable selection and storage.
- Contributed to waste reduction by monitoring produce conditions and implementing timely markdowns for quick sale.
- Conducted regular price checks to ensure accuracy at point of sale, preventing customer dissatisfaction and delays at checkout.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
St. Croix Central High
St. Croix, U.S. Virgin IslandsSkills
Visual merchandising
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Merchandising Specialist
Best Buy Inc
11.2013 - Current
Fire Fighter
Virgin Islands Port Authority
2003 - 2012
Access Control Monitor
Virgin Islands Port Authority
2002 - 2003
Produce Clerk
Pueblo Supermarket
1994 - 2000
High School Diploma -
St. Croix Central High