Eric Foelsch
Summary
Mechanically-inclined Repair Tech with over 20 years of experience repair field. Skilled in performing routine maintenance, troubleshooting and accurately installing new equipment. Organized, friendly professional committed to effectively assessing, repairing and maintaining machinery.
Overview
23
23
years of professional experience
Work History
Recreational Vehicle RepairMan/Small Business Owner
On The Road Again Mobile Rv Services
07.2021 - Current
- Maintained inventory of repair supplies and ordered parts.
- Implemented preventive maintenance measures to decrease emergent issues.
- Dismantled machines and equipment to remove defective parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Inspected and tested, repaired and refurbished products for proper operation.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Repaired and maintained wide range of small and large appliances successfully.
- Provided technical advice and guidance to customers on use and maintenance of products.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Communicated with suppliers and vendors to order new parts and components.
- Adjusted machine settings to maximize performance and equipment longevity.
- Repaired and tested electronic circuit boards, wiring and components.
- Tested systems, noting issues and completing preventive maintenance.
- Installed and programmed variety of consumer products.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed maintenance activities, supervised staff and inspected equipment.
- Researched and implemented new technologies and equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
Assistant Store Manager
Lowes Home Improvement Stores
09.2000 - 05.2021
- Led and managed operational and strategic planning, fiscal management and administrative oversight of facilities, equipment and personnel.
- Determined, monitored and controlled expenditures required to manage operational, research and personnel expenses of department.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created reports, presentations and other materials for executive staff.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salary
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Associate of Applied Science -
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
Ruben S. Ayala High School
Chino, CA06.1994
Skills
- Experience Operating Machines
- Component Replacement
- Equipment Inspection
- Customer Service
- Equipment Repair
- System Testing
- Service Documentation
- Safety Management
- Equipment Maintenance Proficiency
- Mechanical Skills
- Understanding of Engineering
- Safety Requirements
- Inventory Management
- Invoice Verification
- Equipment Installation
- Worksite Preparation
- Heavy Equipment Repair
- Preventive Maintenance
- Building Maintenance
- Equipment Troubleshooting
- Customer Relations
- Tool Installation and Alignment
- System Repairs
- Component Repairs
- Inventory Oversight
- Following Safety Practices
- Diagnostics and Troubleshooting
- Project Estimation and Bidding
Timeline
Recreational Vehicle RepairMan/Small Business Owner
On The Road Again Mobile Rv Services
07.2021 - Current
Assistant Store Manager
Lowes Home Improvement Stores
09.2000 - 05.2021
Associate of Applied Science -
Chaffey College
High School Diploma -
Ruben S. Ayala High School
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