ERIC FRAME
JACKSONVILLE,FL
Summary
Dedicated professional with a strong work ethic and a proven ability to enhance business performance. Demonstrates adaptability in both individual and team settings, effectively driving company objectives. Results-oriented with a focus on growth and efficiency, consistently meeting organizational needs and increasing service value.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Branch Operations Manager
Lennox National Accounts
10.2010 - Current
- Ensured customer satisfaction by resolving inquiries promptly and effectively.
- Managed daily activities of branch staff, ensuring all tasks are completed within established timelines.
- Provided guidance and training to new employees on the effective use of systems and processes related to branch operations.
- Conducted performance reviews for branch staff, providing feedback on areas needing improvement.
- Organized regular meetings with staff members at the branch level to discuss current challenges and opportunities facing the organization.
Commercial Hvac Technician
Lennox
2010 - 06.2023
- Diagnosed and repaired HVAC systems to ensure optimal performance and safety compliance.
- Conducted routine maintenance on heating, ventilation, and air conditioning units to improve efficiency.
- Utilized advanced diagnostic tools for troubleshooting complex HVAC issues.
- Spearheaded installation of energy-efficient HVAC systems, promoting sustainability within the organization.
HVAC Technician
Howard Services, Heating And Air Conditioning
08.2003 - 08.2010
- Installed and maintained HVAC systems in residential and commercial environments.
- Diagnosed issues in heating, ventilation, and air conditioning units to ensure optimal functionality.
- Conducted routine inspections and preventative maintenance on HVAC equipment to prolong lifespan.
- Collaborated with team members to effectively troubleshoot complex HVAC challenges.
Owner
S&S Refrigeration
1991 - 2003
- Oversaw inventory management to optimize stock levels, achieving cost savings and product availability.
- Managed daily financial transactions, ensuring accurate record-keeping and timely reporting.
- Provided exceptional customer service, enhancing loyalty and generating repeat business.
- Trained new employees on operational standards to ensure consistency across all functions.
- Analyzed market trends to guide product offerings and pricing strategies effectively.
- Developed strong client relationships, resulting in increased referrals and repeat business.
- Ensured efficient completion of daily operations by overseeing team performance and task execution.
- Consulted with customers to assess needs and propose tailored solutions.
Education
High School Diploma - undefined
John I Leonard
Greenacres, FL06.1986
Skills
- Staff Training
- Staff Evaluations
- Employee Development
Certification
Nate Heat pump and A/C certificate
Timeline
Branch Operations Manager
Lennox National Accounts
10.2010 - Current
HVAC Technician
Howard Services, Heating And Air Conditioning
08.2003 - 08.2010
High School Diploma - undefined
John I Leonard
Commercial Hvac Technician
Lennox
2010 - 06.2023
Owner
S&S Refrigeration
1991 - 2003
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