Summary
Overview
Work History
Education
Skills
Timeline
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Eric Frederick

Pine Island,MN

Summary

Dynamic and results-driven professional with a proven track record at Valley View Recovery, excelling in crisis handling and patient observation. Skilled in conflict resolution and team collaboration, I effectively implemented therapeutic activities that enhanced client self-awareness and coping mechanisms, contributing to improved patient outcomes and satisfaction.

Overview

2026
2026
years of professional experience

Work History

Behavioral Health Technician

Valley View Recovery
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Searched resident belongings prior to and during stays.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.

Operations Manager

Amundson Enterprise
03.2024 - 06.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Bagger

Land O'Lakes
11.2023 - 10.2024


  • Weighed packaged items to calculate total weight.
  • Recorded product, packaging and order information on specified forms.
  • Monitored packaging machinery to make needed adjustments.
  • Operated shrink wrap, banding and other wrapping machines.
  • Labeled containers, container tags or products.
  • Inspected items for defects and damage.
  • Counted items to verify accuracy of orders.
  • Adjusted machine settings to accommodate different items and packaging materials.
  • Loaded and unloaded items from production line.
  • Sorted and stacked finished items.
  • Loaded items onto conveyor belts and pallets.
  • Re-packaged damaged or incorrectly packaged items.
  • Monitored inventory levels to report on shortages or excess.
  • Utilized adhesive labels and other materials to package items.
  • Sealed containers and packages with glue, tape or other materials.
  • Assembled boxes, cartons and containers to package items.

Pesticide Technician

Spring-Green
05.2020 - 11.2023
  • Safeguarded client properties from potential damage during treatments by utilizing protective measures as necessary.
  • Expedited completion of work orders by effectively prioritizing tasks based on urgency and client needs.
  • Optimized pesticide application techniques to minimize environmental impact while effectively controlling pests.
  • Increased customer retention rates by providing exceptional service and addressing concerns promptly.
  • Improved client satisfaction by providing thorough inspections and effective pest control treatments.
  • Streamlined chemical inventory management by maintaining proper storage and disposal procedures.
  • Minimized the risk of pesticide exposure for clients by diligently adhering to label instructions and application guidelines.
  • Enhanced team efficiency with meticulous organization of equipment, chemicals, and schedules.
  • Collaborated with colleagues to develop innovative solutions for challenging pest infestations.
  • Strengthened brand reputation through professional interactions with clients, leading to positive reviews and referrals.
  • Performed comprehensive site assessments to identify pest issues, resulting in customized treatment plans that resolved problems effectively.
  • Maintained high-quality service standards through regular training sessions and staying current on industry trends.
  • Contributed to company growth by consistently meeting or exceeding sales targets for pest control services.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Drove to customer residences and places of business to inspect for pests.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.

Project Manager

Charles Mann Painting Co.
03.2002 - 12.2009
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Identified plans and resources required to meet project goals and objectives.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.

E-4

United States Army Reserve
10.1995 - 10.2000
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Owens Community College
Perrysburg, OH

Delta High School
Santa Maria, CA
06.1995

Skills

  • Active listening
  • Conflict de-escalation
  • Documentation skills
  • De-escalation strategies
  • Client transportation
  • Patient observation
  • Crisis handling
  • Conflict resolution
  • Multicultural competence
  • Behavior modification techniques
  • Progress monitoring
  • Records maintenance
  • Safety management
  • Records management
  • Professional boundaries maintenance
  • Housekeeping skills
  • Behavioral management
  • Time management
  • Multitasking and organization
  • Team collaboration
  • Security procedures
  • Positive reinforcement
  • Food preparation and handling
  • Relationship building
  • Employee training
  • Encouragement and motivation

Timeline

Operations Manager

Amundson Enterprise
03.2024 - 06.2025

Bagger

Land O'Lakes
11.2023 - 10.2024

Pesticide Technician

Spring-Green
05.2020 - 11.2023

Project Manager

Charles Mann Painting Co.
03.2002 - 12.2009

E-4

United States Army Reserve
10.1995 - 10.2000

Behavioral Health Technician

Valley View Recovery

Owens Community College

Delta High School
Eric Frederick