Dynamic and results-driven professional with a proven track record at Valley View Recovery, excelling in crisis handling and patient observation. Skilled in conflict resolution and team collaboration, I effectively implemented therapeutic activities that enhanced client self-awareness and coping mechanisms, contributing to improved patient outcomes and satisfaction.
Overview
2026
2026
years of professional experience
Work History
Behavioral Health Technician
Valley View Recovery
Conducted client rounds to check on residents.
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Searched resident belongings prior to and during stays.
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Operations Manager
Amundson Enterprise
03.2024 - 06.2025
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Bagger
Land O'Lakes
11.2023 - 10.2024
Weighed packaged items to calculate total weight.
Recorded product, packaging and order information on specified forms.
Monitored packaging machinery to make needed adjustments.
Operated shrink wrap, banding and other wrapping machines.
Labeled containers, container tags or products.
Inspected items for defects and damage.
Counted items to verify accuracy of orders.
Adjusted machine settings to accommodate different items and packaging materials.
Loaded and unloaded items from production line.
Sorted and stacked finished items.
Loaded items onto conveyor belts and pallets.
Re-packaged damaged or incorrectly packaged items.
Monitored inventory levels to report on shortages or excess.
Utilized adhesive labels and other materials to package items.
Sealed containers and packages with glue, tape or other materials.
Assembled boxes, cartons and containers to package items.
Pesticide Technician
Spring-Green
05.2020 - 11.2023
Safeguarded client properties from potential damage during treatments by utilizing protective measures as necessary.
Expedited completion of work orders by effectively prioritizing tasks based on urgency and client needs.
Optimized pesticide application techniques to minimize environmental impact while effectively controlling pests.
Increased customer retention rates by providing exceptional service and addressing concerns promptly.
Improved client satisfaction by providing thorough inspections and effective pest control treatments.
Streamlined chemical inventory management by maintaining proper storage and disposal procedures.
Minimized the risk of pesticide exposure for clients by diligently adhering to label instructions and application guidelines.
Enhanced team efficiency with meticulous organization of equipment, chemicals, and schedules.
Collaborated with colleagues to develop innovative solutions for challenging pest infestations.
Strengthened brand reputation through professional interactions with clients, leading to positive reviews and referrals.
Performed comprehensive site assessments to identify pest issues, resulting in customized treatment plans that resolved problems effectively.
Maintained high-quality service standards through regular training sessions and staying current on industry trends.
Contributed to company growth by consistently meeting or exceeding sales targets for pest control services.
Applied pesticides to inside and outside of structures utilizing company protocols.
Educated and advised customers on preventive measures to reduce pest infestations.
Drove to customer residences and places of business to inspect for pests.
Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
Project Manager
Charles Mann Painting Co.
03.2002 - 12.2009
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Identified plans and resources required to meet project goals and objectives.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Monitored project performance to identify areas of improvement and make adjustments.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
E-4
United States Army Reserve
10.1995 - 10.2000
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Demonstrated strong organizational and time management skills while managing multiple projects.