Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Eric Gaines

Atlanta,US

Summary

Dedicated and detail-oriented Laboratory Manager with over 10 years of clinical and laboratory experience across hospital, research, and healthcare environments. Proficient in performing diagnostic testing in hematology, immunology, and molecular diagnostics using state-of-the-art analyzers and instruments. Skilled in quality control, specimen processing, and laboratory information systems, including Cerner and Epic. Certified Medical Technologist (AAB) with strong knowledge of clinical workflows, safety standards, and regulatory compliance. Proven track record of supporting patient care through accurate and timely laboratory results

Overview

12
12
years of professional experience
1
1
Certification

Work History

Clinical Research Laboratory Manager

Morehouse School Of Medicine- CRC
04.2021 - Current
  • Laboratory Manager for Vaccine Clinical Trials Unit
  • Lead daily laboratory operations for the Vaccine Clinical Trials Unit, overseeing staff, workflow, and compliance with clinical protocols.
  • Supervise and train lab personnel in specimen handling, equipment usage, and adherence to safety and quality standards.
  • Operated and observed laboratory analyzers, including:
  • Hematology: Sysmex XN-Series
  • Immunology: Abbott Architect i-Series, Bio-Rad systems
  • Molecular Diagnostics: Cepheid GeneXpert
  • Coordinate specimen processing and shipping for clinical and diagnostic testing across external partner labs.
  • Implement and maintain SOPs, ensuring regulatory compliance and audit readiness.

Laboratory Customer Service Representative

Emory Healthcare
12.2019 - 05.2021
  • Served as coordinator across hospital laboratory departments, ensuring timely specimen routing and processing.
  • Operated laboratory information systems (Cerner and Epic) for patient record management, order entry, and results reporting.
  • Supported interdisciplinary healthcare teams with accurate laboratory data to optimize patient treatment plans.
  • Assisted in managing workflows in high-volume hospital laboratory settings, addressing urgent and routine testing needs.

Technical Lab Assistant

Grady Memorial Hospital
09.2016 - 03.2020
  • Performed laboratory testing support in Core Laboratory Department and Specimen Processing.
  • Assisted pathology team with skilled analyses by preparing tissue samples.
  • Documented results and maintained accuracy using Epic EMR.

Laboratory Research Assistant

Florida A&M University
05.2013 - 08.2016
  • Supported project leads in grant applications by presenting detailed preliminary data demonstrating feasibility of proposed studies.
  • Assisted in creating documented laboratory protocols and experiment procedures conducted within research lab.
  • Monitored and observed experiments, recording production and test data for evaluation by research professor.

Education

Master of Science - Organizational Leadership- Healthcare Leadership

Mercer University
Atlanta
12-2020

Bachelor of Science - Biological Sciences

Florida Agricultural And Mechanical University
08-2016

Skills

  • Hematology Immunology Molecular Diagnostics
  • Laboratory Analyzer Operation & Maintenance (Sysmex, Cepheid GeneXpert, Abbott Architect, Bio-Rad)
  • Quality Control & Assurance Proficiency Testing SOP Development
  • Cerner LIS & Epic EMR System Utilization
  • Specimen Processing & Accessioning Phlebotomy Support
  • Team Leadership Training & Development Workflow Optimization
  • Laboratory Safety & Compliance (OSHA, CLIA, CAP)

Certification

  • Medical Laboratory Scientist- AAB

  • Diplomate in Laboratory Management- ASCP

Timeline

Clinical Research Laboratory Manager

Morehouse School Of Medicine- CRC
04.2021 - Current

Laboratory Customer Service Representative

Emory Healthcare
12.2019 - 05.2021

Technical Lab Assistant

Grady Memorial Hospital
09.2016 - 03.2020

Laboratory Research Assistant

Florida A&M University
05.2013 - 08.2016

Master of Science - Organizational Leadership- Healthcare Leadership

Mercer University

Bachelor of Science - Biological Sciences

Florida Agricultural And Mechanical University

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