Eric Gentry
Oak Harbor
Summary
Results-driven Parts Manager with proven expertise in inventory management and procurement. Skilled in enhancing operational efficiency and resolving customer inquiries, ensuring timely deliveries and high satisfaction rates.
Seasoned Parts Manager with background in automotive and manufacturing industries. Demonstrated skill in inventory management, team leadership, and vendor relationships. Noteworthy ability to increase efficiency while reducing costs through strategic sourcing, proactive problem-solving, and staff training. Significant impact on bottom-line performance in previous roles.
Overview
21
21
years of professional experience
Work History
Parts Manager
Oak Harbor Motors
Oak Harbor
01.2025 - Current
- Managed inventory control for automotive parts and accessories at Oak Harbor Motors.
- Coordinated procurement of parts from suppliers to ensure timely deliveries.
- Oversaw daily operations of parts department, ensuring efficient functioning.
- Maintained organized storage areas for easy access to parts and tools.
- Collaborated with technicians to fulfill specific parts requests for repairs.
- Maintained records of all orders placed, received, and shipped.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Service Manager
Oak Harbor Motors
Oak Harbor
06.2013 - 01.2022
- Managed daily operations of service department at Oak Harbor Motors.
- Supervised service staff to ensure quality customer interactions.
- Resolved customer inquiries and complaints to ensure satisfaction with services.
- Resolved customer complaints in a timely manner.
- Motivated and supported employees to maintain low turnover.
Parts Advisor
Karmart VW
Burlington
08.2011 - 03.2013
- Assisted customers in selecting and ordering automotive parts.
- Managed inventory levels for parts and accessories using dealership software.
- Provided technical support to service technicians regarding parts compatibility.
- Maintained a clean and organized parts department for optimal workflow.
- Processed returns and exchanges of automotive parts efficiently.
Parts Manager
Whidbey Island Auto Group
Oak Harbor
04.2004 - 07.2011
- Coordinated procurement of parts from suppliers to ensure timely deliveries.
- Assisted customers in selecting appropriate automotive parts for their vehicles.
- Maintained organized storage areas for easy access to parts and tools.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Prepared documents for ordering parts, supplies, and equipment.
- Resolved customer inquiries related to part availability or quality issues.
- Ensured accuracy in order processing and invoicing procedures.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
Education
High School Diploma -
Oak Harbor High School
Oak Harbor, WA06-1996
Skills
- Inventory management
- Automotive knowledge
- Supply chain coordination
- Warranty processing
- Problem solving
- Attention to detail
- Customer service
- Forklift operation
- Ordering parts
Timeline
Parts Manager
Oak Harbor Motors
01.2025 - Current
Service Manager
Oak Harbor Motors
06.2013 - 01.2022
Parts Advisor
Karmart VW
08.2011 - 03.2013
Parts Manager
Whidbey Island Auto Group
04.2004 - 07.2011
High School Diploma -
Oak Harbor High School
Similar Profiles
ANGELA LENINANGELA LENIN
5th Grade ELA Teacher at Oak Harbor Middle School, Oak Harbor Intermediate5th Grade ELA Teacher at Oak Harbor Middle School, Oak Harbor Intermediate
Fernando Michael Madrid -RoblesFernando Michael Madrid -Robles
Dining Room Assistant Manager at Oak Harbor 4755 S Harbor DrDining Room Assistant Manager at Oak Harbor 4755 S Harbor Dr
Juan Luis GonzalezJuan Luis Gonzalez
Outbound Supervisor at Oak Harbor Freight LinesOutbound Supervisor at Oak Harbor Freight Lines
Jeremy WehrJeremy Wehr
Lead Retrofit Glazier at Island Sash and DoorLead Retrofit Glazier at Island Sash and Door
Danielle PraterDanielle Prater
Retail Sales Manager at Harbor Freight ToolsRetail Sales Manager at Harbor Freight Tools