ERIC GILMORE
New York
Summary
Dynamic and detail-oriented professional with extensive experience at Marriott International Hotel and VNS Health. Proven expertise in administrative support and records management, complemented by strong communication skills. Adept at maintaining compliance with HIPAA regulations and efficiently managing patient registrations, ensuring seamless operations in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Security Safety Officer
Marriott International Hotel
New York
06.2023 - Current
- Managed documentation, reports, and incident tracking, ensuring accuracy and compliance with safety protocols.
- Supported front desk and visitor management, enhancing safety and administrative efficiency for daily operations.
- Delivered professional service to guests, employees, and contractors, contributing to a secure and welcoming environment.
SOC Operator
Allied Universal Security
New York
09.2022 - 07.2024
- Monitored security operations, maintaining accurate logs and reports to ensure compliance and facilitate incident response.
- Responded to alarms and emergencies promptly, ensuring swift resolution and minimizing potential risks.
- Assisted with administrative tasks including scheduling and recordkeeping to streamline incident documentation processes.
Program Assistant
VNS Health
New York
05.2019 - 12.2023
- Coordinated scheduling, performed QA reviews, and streamlined communications between patients and providers to enhance workflow.
- Organized medical records, maintained progress notes, and conducted pre-billing reviews for compliance and accuracy.
- Facilitated patient registration, updated demographics, and verified insurance to ensure accurate patient data.
Administrative Support
VNS Health
New York
- Delivered front desk, clerical, and operational support to ensure efficient office functioning.
- Maintained accurate logs, correspondence, and office records to support effective communication and organization.
- Guided patients, staff, and visitors with information and assistance to enhance overall service experience.
Education
Associates Degree - Medical Assisting
ASA College
Brooklyn, NY02.2004
Skills
- Emergency response techniques
- Safety protocol enforcement
- Incident reporting
- Document management
- Data management
- Data entry proficiency
- Office Suite expertise
- Administrative and clerical support
- Office administration
- Scheduling and calendar management
- Appointment scheduling
- Multi-line phone operation
- File organization
- EHR proficiency
Timeline
Security Safety Officer
Marriott International Hotel
06.2023 - Current
SOC Operator
Allied Universal Security
09.2022 - 07.2024
Program Assistant
VNS Health
05.2019 - 12.2023
Administrative Support
VNS Health
Associates Degree - Medical Assisting
ASA College