Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Eric Glenn

Cramerton,USA

Summary

Dedicated and motivated professional seeking an entry-level position to advance through demonstrated performance and commitment. Experienced bartender with a strong background in large-scale casual and fine dining environments, consistently delivering exceptional customer service while adhering to the highest standards of food safety. Proficient mixologist with an extensive repertoire of drink recipes, ready to create memorable experiences for guests. Authorized to work in the U.S. for any employer, bringing a strong work ethic and passion for the hospitality industry.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Bartender and Server

Epic Chophouse
06.2025 - Current
  • We split our duties between bartending at our 18 seat bar and serving guests in our ten table cocktail area. We often serve as many as 300+ covers per weekend night and 150-250 covers per weekday.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Director of Beverages/General Manager

Gourmand Market
04.2023 - 04.2025
  • I create made-from-scratch craft cocktail menus and curate wine and beer selections. I organize private dinners that feature specific wines and beer. I organize offsite catering events. In addition, I am responsible for ordering product and conducting inventory. Hourly staff is often trained and coached by myself. On a daily basis, I run shifts, handle cash deposits and, most importantly, welcome and thank guests.
  • From a more admin area, I meet and negotiate with vendors, write schedules, complete payroll, pay county taxes, strategize business goals and interview and onboard staff.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Spearheaded innovative approaches to resource allocation and strategic planning.

Bartender

Napa
05.2022 - 04.2023
  • Prepare and serve cocktails. Serve guests at dining tables. Clean and organize.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

US National Whitewater Center
03.2022 - 05.2022
  • Describe, suggest, and pour beers and wine for guests after checking identification. Restock and rotate product.

Driver

UberEATS, DoorDash, Grubhub
03.2020 - 03.2022
  • Deliver meals mostly by non-contact delivery.

Server

Barcelona Wine Bar
02.2020 - 03.2020
  • Promptly greet guests. Accurately take food and drink orders and relay items to the kitchen via POS system. Deliver food and beverages in a timely manner. Process payments. Clean and stock restaurant to standards.

Bartender

Levy Restaurants
06.2016 - 06.2019
  • Serve beverages to guests at high volume functions like NASCAR, EDC, and private company events. Set up and break down bar, stock and restock, clean, check IDs, and maintain proper cash handling procedures.

Bartender

North Italia
11.2017 - 06.2018
  • Part of the opening team. Train newest bartenders. Guide guests through our wine, craft cocktail, and dinner menus. Promptly prepare beverages. "Everything you need, nothing you don't!"

Bartender

Benihana National Corporation
09.2016 - 06.2017
  • Prepare and serve beverages for guests at our 32 seat bar. Prepare service well tickets. Full restaurant service on our patio. Take and prepare to-go orders.

Lead Bartender

TGI Friday's, Briad Group
11.2010 - 04.2017
  • Train newest bartenders
  • Compete in flair bartending competitions
  • Serve guests at our 52 seat bar, and have fun!

Education

Associate of Applied Science - Food And Nutrition

San Diego Mesa College
San Diego, CA
04.2009

Skills

  • Experience in managing teams
  • Cleaning operations oversight
  • Prioritization and scheduling
  • Cash management
  • Two decades of service expertise
  • Conducting interviews
  • 200-500 guest catering events
  • Knowledge of spirits
  • Food safety
  • Customer service expertise
  • Team development
  • Understanding of wine varieties
  • Inventory management
  • Food allergen awareness
  • Customer complaint resolution

Certification

  • Food Handler Card December 2018 to December 2021
  • CA Food Handlers Card November 2018 to November 2021
  • Non-Gaming Sheriff's Card December 2015 to September 2021
  • TAM Card December 2015 to November 2019
  • ServSafe

Interests

Gardening and DIY

Timeline

Bartender and Server

Epic Chophouse
06.2025 - Current

Director of Beverages/General Manager

Gourmand Market
04.2023 - 04.2025

Bartender

Napa
05.2022 - 04.2023

Bartender

US National Whitewater Center
03.2022 - 05.2022

Driver

UberEATS, DoorDash, Grubhub
03.2020 - 03.2022

Server

Barcelona Wine Bar
02.2020 - 03.2020

Bartender

North Italia
11.2017 - 06.2018

Bartender

Benihana National Corporation
09.2016 - 06.2017

Bartender

Levy Restaurants
06.2016 - 06.2019

Lead Bartender

TGI Friday's, Briad Group
11.2010 - 04.2017

Associate of Applied Science - Food And Nutrition

San Diego Mesa College