Eric Glorioso
Westerville,OH
Summary
A dedicated and results driven sales and team leader with a proven track record excelling in sales strategies to drive revenue growth. An expert in product presentations while delivering tailored solutions ensuring exceptional client satisfaction and retention.
Overview
26
26
years of professional experience
Work History
Business Development Manager
Pella of Columbus
01.2025 - Current
- Increase client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
- Facilitate regular communication with clients to ensure their needs are met, fostering long-lasting relationships built on trust and mutual respect.
- Develop customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value, driving repeat business and retention.
- Deliver compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Collaborate with the commercial sales, trade sales, and operation teams to ensure offerings meet market demands, client expectations and increase competitive advantage.
Area Sales Manager/Trade Sales Segment
Gunton Corporation and Pella of Columbus
01.2018 - 12.2024
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring up to 8 trade sales representatives.
- Analyzed KPI's, sales activity and sales metrics from the utilization of CRM by my sales team to generate business plans with the intention of achieving sales objectives and growth initiatives with our customer base while improving sales strategies and performance.
- Executed proven strategies to achieve margin and profit goals.
- Fostered a positive work environment with the highest standard of ethics by encouraging open communication, teamwork, and mutual support among team members.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
- Accompanied sales reps in the field for ride-alongs to teach, observe and work one-on-one in order to provide feedback on executing the sales process with new construction builders, remodelers, designers and architects.
- Collaborated closely with cross-functional teams such as corporate leaders, operations, installation team, and finance departments to ensure smooth transactions for customers.
- Built a high-performance sales team through diligent recruitment of top talent, strategic, effective performance management, and implemented mentoring program to promote positive feedback and engagement throughout the the onboarding process and ongoing training.
- Increased Sales Revenue to $12.5M in 2024 or 127% from 2018 - 2024.
Area Sales Manager/Retail Sales Segment
Gunton Corporation DBA Pella Windows and Doors
01.2004 - 12.2017
- Collaborated with cross-functional teams such as corporate leaders, operations, installation team and finance department to form a cohesive team as we transitioned into this new segment of our business.
- Enhanced team performance by providing ongoing coaching, training, and mentoring up to 8 retail sales representatives, 1 installation supervisor, up to 6 installation crews, and 1 inside sales representative while maintaining showroom operations.
- Analyzed KPI's, sales activity and sales metrics from the utilization of CRM by my sales team to generate business plans with the intention of achieving sales objectives and growth initiatives within our market while improving sales strategies and performance.
- Executed proven strategies to achieve margin and profit goals.
- Fostered a positive work environment with the highest standard of ethics by encouraging open communication, teamwork, and mutual support among all team members.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting sales strategies accordingly.
- Accompanied sales reps in the field for ride-alongs to teach, observe and work one-on-one to provide feedback on executing the sales process with homeowners.
- Built a high-performance sales team through diligent recruitment of top talent, effective performance management, and implemented the mentoring program to promote positive feedback and engagement throughout the onboarding process and ongoing training.
- Increased Sales Revenue to $7.5M in 2017 or 150% from 2004 - 2017.
Trade Sales Representative/R&R Sales
Gunton Corporation DBA Pella Windows and Doors
04.1999 - 12.2003
- Delivering successful sales presentations, leading to enhanced company reputation and increased interest in our products from local builders, designers, architects and homeowners.
- Achieved success in closing deals by negotiating favorable terms for both parties involved.
- Boosted overall revenue by upselling additional products and services where appropriate during client interactions.
- Managed multiple accounts simultaneously while maintaining excellent attention to detail and responsiveness in communication efforts utilizing our contact management system (SalesLogix).
- Provided consistent follow-up with clients after initial contact.
- Listened to customer needs and desires to identify and recommend optimal products and solutions.
- Attended industry trade shows, networking events and maintained a comprehensive understanding of all product offerings enabling effective communication of benefits and features to potential customers.
- Increased Sales Revenue to $1.5M in 2003 or 88% from 1999 - 2003.
Education
Bachelor of Science - Architecture
The Ohio State University
Columbus, OHSkills
Leadership and Management
Communication and Interpersonal
Technical and Analytical
Sales and Business
Mentoring and Coaching
Team Collaboration
Process Driven
Time Management
Problem Solving
Accomplishments
Pella Bulldog Award for Perseverance and Tenacity
Pella Customer Satisfaction Award
Timeline
Business Development Manager
Pella of Columbus
01.2025 - Current
Area Sales Manager/Trade Sales Segment
Gunton Corporation and Pella of Columbus
01.2018 - 12.2024
Area Sales Manager/Retail Sales Segment
Gunton Corporation DBA Pella Windows and Doors
01.2004 - 12.2017
Trade Sales Representative/R&R Sales
Gunton Corporation DBA Pella Windows and Doors
04.1999 - 12.2003
Bachelor of Science - Architecture
The Ohio State University
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