Eric Godfrey

• Trained employees in time management and proper ways to complete job duties.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
• Monitored team members to verify work quality and address concerns.
• Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
• Instructed crew members in safe work practices and methods to reduce work-related injuries.
• Communicated effectively with upper management, team members, and customers to keep everyone informed.

Supervised 20-30 agents for concerts and events.

• Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
• Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
• Assisted in the hiring process for new security officers by reviewing applications, conducting interviews, and providing recommendations to management.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Responded quickly to emergency situations to assess and deflect issues.
• Managed security staff rotation for position coverage on breaks.
• Trained security workers on site-specified procedures.
• Recorded daily security occurrences in site assignment log.
• Monitored and evaluated performance of security personnel and provided feedback to improve performance.
• Developed and implemented security policies, procedures and systems to protect personnel, property and data.
• Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
• Collaborated with local law enforcement agencies to provide a secure environment for company employees and visitors.

• Contributed to the company''s positive reputation through exceptional work ethic, strong technical skills, and dedication to customer service excellence.
• Completed complex repair tasks under challenging conditions while maintaining strict attention to detail and quality control measures.
• Enhanced repair quality by utilizing proper tools and techniques in a timely manner.