Eric Godwin
Kroger
Milford,OH
1
Language
1
Certification
24
years of professional experience
Detail-oriented professional with a passion for hands-on troubleshooting, manual tasks, equipment assembly, and physical problem-solving. Recognized for fostering teamwork and streamlining processes, resulting in improved reporting accuracy and operational effectiveness. Adaptable and eager to apply fast-learning skills to new operational challenges
Work History
Workforce Operations Specialist
1 Year 2 Months- Coordinated daily inventory management to ensure product availability and minimize stock discrepancies.
Payroll & Attendance Analyst
3 Years- Collaborated with cross-functional teams to streamline reporting attendance records, improve efficiency and track attendance violations.
- Worked with supervisors & associates of call center teams to coordinate and process paid time off requests
Development Operations Specialist
10 Months- Analyzed workflow efficiencies, identifying areas for process improvements and cost savings.
- Reviewed Support call tickets escalated from call center teams, when first call resolution was not possible, to resolve and find solutions to prevent the event from occurring in the future.
- Tested new processes in operations to confirm that the process were performing as intended.
Pharmacy Product Operations Specialist
4 Years 2 Months- Analyzed inventory data to optimize stock levels and reduce waste in supply chain operations.
- Added new products to the pharmacy interface program and ensured products had the correct safety stops listed in their profiles for conflicting products that could cause harm.
Landscaper
13 Years 4 Months- Maintained the lawn, trim bushes/hedges
- Applied fertilizer & Weed killer
- Planted flowers/trees
- Applied mulch to flower beds
Pharmacy Technical Support Analyst
2 Years 1 Month- Analyzed support ticket trends to identify recurring issues, contributing to proactive solutions and resource allocation.
- Resolved complex technical issues for Kroger pharmacy associates.
KSC Pharmacy Functional Analyst
2 Years 1 Month- Diagnosed and resolved complex customer inquiries by leveraging advanced troubleshooting workflows.
- Isolated technical anomalies and system errors through targeted probing questions to implement immediate, accurate solutions.
Produce Clerk
3 Years 2 Months- Organized and displayed fresh produce to enhance visibility and accessibility for customers.
- Maintained inventory levels of the Nutrition section by monitoring stock and placing orders as needed.
Drug & GM Manager
2 Years 10 Months- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Mentored department Associates, fostering leadership skills and promoting team collaboration.
Drug & GM Clerk
1 Year 3 Months- Processed incoming orders and stocked the shelves to ensure stock accuracy.
Courtesy Cleark
3 Years 4 Months- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained cleanliness and organization of store aisles and checkout areas.
- Operated cash registers accurately, processing transactions efficiently.
Education
High School Diploma
Skills
Operational efficiency
Planning and coordination
Project management
Analytical skills
Attention to detail
Problem-solving aptitude
Teamwork and collaboration
Adaptability
Certification
- Auto body repair Certificate of Achievement - Live Oaks
- Small Motor repair Certificate of Achievement - Live Oaks
Languages
English
Native or Bilingual
Interests
I like working on cars and have worked on my own cars since I started driving
I enjoy building things
with examples being helping with deck & ramp constriction
Models
Lego and furniture.
I enjoy video games and tend to gravitate toward games that allow you to build things.
I enjoy sketching and drawing
Board Gaming with Friends & Family
Biking / walking
Timeline
Workforce Operations Specialist
Kroger
09.2025 - 11.2026Read More
Payroll & Attendance Analyst
Kroger
08.2022 - 08.2025Read More
Development Operations Specialist
Kroger
10.2021 - 08.2022Read More
Pharmacy Product Operations Specialist
Kroger
07.2017 - 09.2021Read More
Pharmacy Technical Support Analyst
Kroger
05.2015 - 06.2017Read More
KSC Pharmacy Functional Analyst
Kroger
03.2013 - 04.2015Read More
Produce Clerk
Kroger
01.2010 - 03.2013Read More
Drug & GM Manager
Kroger
04.2007 - 02.2010Read More
Drug & GM Clerk
Kroger
01.2006 - 04.2007Read More
Landscaper
Private Individual
03.2004 - 07.2017Read More
Courtesy Cleark
Kroger
09.2002 - 01.2006Read More
Electronic Classroom of Tomorrow (ECOT)
High School Diploma
Read More