Eric Goldberg
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
10
10
years of professional experience
Work History
Pool Leak Technician
Florida Leak Locators
2023.06 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Completed job reports and logs immediately following service calls.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Meat Department Manager
Publix
2020.08 - 2023.06
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
- Boosted sales through strategic merchandising of meat products, creating eye-catching displays and promotions.
- Trained new employees on handling, safety and stocking procedures.
- Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
- Increased department efficiency by implementing new inventory management systems and procedures.
- Maintained compliance with all federal, state, and local food safety regulations through diligent record-keeping and regular staff training.
Assistant Meat Manager
Publix
2018.06 - 2021.08
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Trained meat department employees and supervised product placement, rotation, signage and display activities to foster positive customer experience.
- Ordered and received products under direction of Meat Manager to maintain high quality and proper quantity.
- Supported cost reduction efforts by identifying areas of potential loss due to spoilage or shrinkage within the meat department.
Meat Cutter
Publix
2014.08 - 2018.06
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
- Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
- Trained new employees on handling, safety and stocking procedures.
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
Education
High School Diploma -
Gaither High School
Tampa, FLAssociate of Science - Business Administration And Management
St Petersburg College
03.2027
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Quality Control
- Documentation And Reporting
- Work Planning and Prioritization
- Heavy Lifting
- Workload Management
- OSHA Compliance
- Relationship Building
Timeline
Pool Leak Technician
Florida Leak Locators
2023.06 - Current
Meat Department Manager
Publix
2020.08 - 2023.06
Assistant Meat Manager
Publix
2018.06 - 2021.08
Meat Cutter
Publix
2014.08 - 2018.06
High School Diploma -
Gaither High School
Associate of Science - Business Administration And Management
St Petersburg College
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