Dedicated professional experienced in the management of teams in the landscape industry. Adept in innovative solution development, team leadership, and analytical decision-making. Focused on customer relations and effective time management, facilitating training for employees, improving safety protocols, and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Health/Safety/Environment (HSE) Manager
Silversand Zodega
12.2023 - Current
Spearhead incident investigations, determining root causes and implementing corrective actions to prevent recurrence.
Oversee integration of safety program for new mergers and acquisitions to ensure compliance standards and operating procedures were being met.
Schedule job site and facility audits by 3rd party consultant to detect potential health & safety hazards and put corrective measures into effect.
Facilitate monthly and weekly safety trainings for 300+ employees in Houston and Dallas markets.
Update and maintain safety documentation, licenses, certifications, trainings, and inspection records for audits and compliance checks.
Irrigation Manager
Silversand Zodega
01.2023 - 12.2023
Scheduled and directed a team of irrigation technicians, conducting monthly irrigation system inspections for 90 commercial and HOA properties in the Houston area.
Reviewed technician reports, generated repair proposals, and submitted to clients and account managers for approval.
Developed irrigation schedules to manage plant and turf health while staying within watering windows, water restrictions, on existing and new installs.
Landscape Enhancement Manager
Silversand Zodega
09.2022 - 01.2023
Reviewed client contracts to verify frequency rates and timing of color, mulch, and irrigation inspections to generate schedules for completion of tasks.
Sourced materials and equipment based on budgets for maintenance enhancements and install projects.
Initiated and proctored weekly branch meetings between managers to discuss customer compliments/complaints, equipment repairs or maintenance, safety, and scheduling of shared equipment use between departments.
Oversaw landscape install work in the field to ensure company standards were met and aid employees with troubleshooting and problem solving.
Landscape Install Coordinator
McDugald Steele
10.2016 - 09.2022
Resolved installation issues promptly by communicating between customers, architects, and vendors.
Streamlined job cost tracking by creating spreadsheets to provide more real time job costing information for crews and project managers.
Oversaw inventory management to guarantee the availability of materials necessary for scheduled installations without delays or excess costs.
Collaborated with architects and project managers to provide accurate quotes and timelines for clients, resulting in decreased change orders and mistakes.
Coordinated installation schedules, ensuring optimal use of resources and minimizing downtime.
Conducted regular safety training sessions to ensure compliance with industry regulations and maintain a safe working environment for employees.
Reviewed and studied plans to double-check installation quantities, types/sizes, and devise delivery schedules of materials based scope and size of job site.
Operations Manager
Unique Outdoor Illuminations
05.2014 - 04.2016
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Coordinated installations/service repair work of lighting crews with 1500+ clients and landscape/construction contractors in the greater Houston area.
Developed daily routes for service technicians according to job size, location, drive time, client availability/request.
Verified inventory for individual installations, conducted weekly cycle counts and projected reorder dates to purchasing department.
Completed end of year inventory of service vans and warehouse.
Provided oversight of the collection and return of warranty fixtures and bulbs to vendors.
Solved scheduling problems and provided excellent customer support regarding technical inquiries.
Nursery Manager
The Ground Up
07.2013 - 05.2014
Coordinated the purchasing and delivery of mulch, gravel, plants, and landscaping materials to retail and commercial clients.
Provided oversight of the onsite production and purchasing of landscaping materials.
Resolved customer issues.
Negotiated prices to capture new business.
Coordinated the implementation of 11 acre site redesign, demolition, layout, and remodel/construction while maintaining daily operation of facility.
Solicited, scheduled, and provided oversight of contractors and onsite staff during construction.
Landscape Install Manager
Encore Group
03.2007 - 07.2013
Responsible for the coordination and constant communication with architect/client on commercial and residential projects.
Assembled and coordinated schedules, materials, labor, and subcontractors to complete installations for all three divisions (pools, builders, landscape) of Encore Group.
Implemented weekly safety meetings and equipment-use trainings for staff.
Developed accident and reporting procedure manuals.
Health Safety and Environment (HSE) Coordinator at WEST AFRICAN OILFIELD SERVICESHealth Safety and Environment (HSE) Coordinator at WEST AFRICAN OILFIELD SERVICES