Driven by a commitment to excellence, I leveraged my problem-solving prowess and piping installation expertise at Roto-Rooter to enhance system efficiency and customer satisfaction. Adept in both commercial and residential jobs, my ability to collaborate effectively with teams ensured high-quality outcomes, significantly reducing future repair needs.
Overview
14
14
years of professional experience
Work History
Plumber
Roto-Rooter
Charlotte, NC
01.2020 - Current
Repaired plumbing systems, components, and equipment.
Installed valves, hangers, supports, and flanges inside piping systems.
Installed new piping systems in various types of buildings following local building codes and regulations.
Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Measured, threaded, and cut materials to correct angles.
Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
Selected type and size of piping required for each project.
Pest Control Technician
A-Team Trappers
Fort Lauderdale, FL
08.2017 - 12.2019
Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
Educated and advised customers on preventive measures to reduce pest infestations.
Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
Drove to customer residences and places of business to inspect for pests.
Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
Inspected commercial and residential buildings and structures for pest issues.
Complied with safety guidelines and regulations with during pest control processes.
Restaurant Waiter
AMC Movie Theater
Fort Lauderdale, FL
07.2016 - 09.2017
Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Warehouse Tech/party Planner/event Coordinator
Sixth Star Entertainment Inc
Fort Lauderdale, FL
11.2010 - 05.2016
Increased repeat business through strong relationships with clients and vendors.
Enhanced client satisfaction by executing memorable and well-organized events.
Maintained comprehensive records of past events, streamlining future planning efforts and improving overall organization.
Developed customized proposals for each client, addressing their specific needs and preferences.
Provided exceptional customer service throughout the entire planning process, from initial consultation to post-event followup.
Designed visually appealing promotional materials that showcased the company''s creativity and expertise in the industry.
Maximized venue potential by utilizing creative and strategic floor plans for various event sizes.
Delivered high-quality events within tight deadlines through effective time management techniques and prioritization skills.
Streamlined event planning processes to improve efficiency and reduce client stress.
Adapted quickly to unforeseen circumstances during events, implementing contingency plans as needed to maintain a successful outcome.
Balanced multiple projects simultaneously, ensuring that each event received the necessary attention for a successful outcome.
Ensured compliance with local regulations by obtaining necessary permits and licenses for each event.