ERIC GROT
Cary,IL
Summary
Accomplished professional with broad based experience in the areas of Business Development, Sales Management , Facility Sales, Marketing, Operations and Administration. Effective communicator with the proven ability to build and maintain long-term relationships by establishing a high level of confidence and trust. Multi-talented with the motivation to work independently within a fast-paced work environment. Consistently recognized for the capacity to exercise courtesy, firmness, and fairness, and interact with all levels of staff and management. Possesses outstanding organizational and analytical skills, intense work ethic, strong sense of responsibility and the ability to execute a variety of tasks with a high degree of honesty and integrity. Fluent in English and Polish.
Overview
21
21
years of professional experience
Work History
Director of Business Development-Midwest
C&W Services
10.2017 - Current
- Sales Strategy & Business Development-Leads Team of 4 as well as a direct contributor
- Revenue Growth & Forecasting- met and exceeded sales targets as a Team and individually 5 of the past 6 years
- Responsible for Direct Strategic Marketing by coordinating activities between the Sales and Marketing teams to introduce new campaigns and make decisions that drive sales growth
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Support Operations Planning by actively engaging in Solution and Pricing architecture
- Prepare Proposals and Presentations to coordinate multiple teams across the company including, operations, marketing, legal and quarterbacking the complete process
Sales Director
GCA Services Group
12.2014 - 10.2017
- Coordinated the entire new account sales process, including prospect identification, prospect qualifying, prospect communication, survey organization and execution, proposal development and delivery, proposal presentation in team environment, and closing and contract negotiation
- Responsible for account planning, expense control, territory management, organization reporting and call frequency
- Worked with operations team, including site surveys, sales training, proposal coordination, estimating, etc
- Attended various trade shows and industry conferences
Regional Business Development Manager
Coverall Health Based Cleaning System
01.2012 - 12.2014
- Served as leader of day-to-day operational activities in Chicago Support Center
- Advised, recommended and assisted the Global Support Center in the formulation of overall company objectives, policies and plans
- Provided timely budget forecasts regarding business levels, financial requirements, personnel needs, organization plans and facility requirements need to support operations of the region
- Established performance standards for region's operational team and evaluated performance of each team
- Oversaw all activities related to development of Coverall franchise owners to minimize account attrition
- Responsible for all activities pertaining to the selling of Coverall franchises
- Managed new account sales, including total coordination of thee sales process
Operations Manager
Crothall Healthcare at Rush University Medical Center
01.2009 - 01.2012
- Supervised 45 full-time employees in the execution of quality daily housekeeping services
- Managed client relations, patient and customer satisfaction, program quality standards, performance improvement, personnel performance and productivity
- Assigned equipment to staff, monitored daily equipment use, cleaning and maintenance
- Ensured compliance with regulatory agencies and policies and procedures
General Manager
Ramada Inn
09.2004 - 01.2009
- Answered inquiries pertaining to hotel services, guest registration, and travel directions
- Inspected work performed to ensure that it met specifications and established standards
- Forecasted levels of staffing and stock to facilitate effective scheduling and ordering
- Greeted, registered and assigned rooms to guests
- Planned and prepared employee work schedules
Education
MBA - Industrial Marketing and Management
AGH University of Science and Technology
Skills
- Facility Sales
- Administration
- Operations
- Marketing
- Employee Relations
- Training and Development
- Client Relations
- Problem Solving
- Multi-Tasking
- Time Management
- Planning Skills
- Organization Skills
- Coordination and Scheduling
- Communications Skills
- Computer Skills
- Staff development
- Strategic planning
- Staff management
- Team management
- Project management
- Team building
- Problem-solving
- Analytical thinking
Coreleadershipqualifications
- Facility Sales
- Administration
- Operations
- Marketing
- Employee Relations
- Training and Development
- Client Relations
- Problem Solving
- Multi-Tasking
- Time Management
- Planning Skills
- Organization Skills
- Coordination and Scheduling
- Communications Skills
- Computer Skills
Languages
Polish
Native or Bilingual
Timeline
Director of Business Development-Midwest
C&W Services
10.2017 - Current
Sales Director
GCA Services Group
12.2014 - 10.2017
Regional Business Development Manager
Coverall Health Based Cleaning System
01.2012 - 12.2014
Operations Manager
Crothall Healthcare at Rush University Medical Center
01.2009 - 01.2012
General Manager
Ramada Inn
09.2004 - 01.2009
MBA - Industrial Marketing and Management
AGH University of Science and Technology
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