Eric Guiling
Citrus Heights,CA
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Overnight Stocker and Receiver
Lowes Home Improvment
09.2010 - Current
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Unloaded pallets and deliveries and organized products in warehouse.
- Monitored and managed stock levels of goods to verify availability of products.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Double-checked cargo inventories and documentation for accuracy.
- Collaborated with other departments to resolve potential incoming shipment issues.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Stocked designated items on shelves, end caps and displays.
- Updated merchandise pricing to match new values and special promotional rates.
Shift Leader
Blockbuster Video
08.2009 - 08.2011
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Analyzed sales figures and identified areas for improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Team Leader
Jamba Juice
04.2007 - 05.2009
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Applied security, safety and loss prevention strategies during shifts.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
Education
High School Diploma -
John O'Connell School of Technology
San Francisco, CA05.2007
Skills
- Customer Feedback
- Strategic Goals
- Training and Development
- Business Correspondence
- Organize Merchandise
- Professional Relationships
- Team Goals
- Barcode Labeling
- Basic Repairs
- Power equipment training
Timeline
Overnight Stocker and Receiver
Lowes Home Improvment
09.2010 - Current
Shift Leader
Blockbuster Video
08.2009 - 08.2011
Team Leader
Jamba Juice
04.2007 - 05.2009
High School Diploma -
John O'Connell School of Technology
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