Summary
Overview
Work History
Education
Skills
Timeline
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Eric Hall

Sanford,United States

Summary

Motivated Virtual Sales Representative experienced working remotely to deliver top-notch sales and service to new and existing clients. Handles inbound and outbound calls expertly and with high productivity with proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Experienced and effective and accurately creating Profiles In CRM, while researching policies that best resolve the customers pain points.

Overview

6
6
years of professional experience

Work History

Insurance Agent

Health Insurance Associates
Lake Mary, FL
05.2022 - 02.2024
  • Responded quickly and accurately to inquiries from clients regarding their coverage plans.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
  • Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
  • Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.

Insurance Agent

Together Health
Lake Mary , FL
06.2020 - 08.2022
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Researched insurance plans to find good options for clients' needs.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
  • Maintained accurate records of all insurance transactions using computer software systems, including Sunfire and CRM.
  • Utilized tools like slack, zoom, email, and texting to build a relationship with and understanding of clients individual need to taylor my presentation to highlight solutions to the clients specific needs.

Virtual Sales Representative

Transform Home Improvement
Lake Mary, FL
05.2018 - 06.2020
  • Entered orders with high accuracy, processed payments and informed customers of important information, and insuring to recite mandatory statements.
  • Learned and expertly used web-based tools to search product listings, research questions and complete orders.
  • Used expert training and experience to generated interest and boosted urgency through the use of probing questions, and open ended questions to identifying hot buttons to to consistently close sales.
  • Resolved customer inquiries in a timely manner while providing exceptional customer service.
  • Identified potential opportunities for additional sales and developed relationships with key decision makers within target accounts.
  • Managed customer databases using CRM tools like Salesforce in order to keep track of contacts and generate reports.

Education

Some College (No Degree) - Business Administration And Management

University of Phoenix
Tempe, AZ

Some College (No Degree) - Business Management

Grand Canyon University
Phoenix, AZ

Skills

  • Leads Prospecting
  • Customer Service
  • CRM Software
  • Account Management
  • Client Account Management
  • New Client Acquisition
  • Negotiation
  • Upselling

Timeline

Insurance Agent

Health Insurance Associates
05.2022 - 02.2024

Insurance Agent

Together Health
06.2020 - 08.2022

Virtual Sales Representative

Transform Home Improvement
05.2018 - 06.2020

Some College (No Degree) - Business Administration And Management

University of Phoenix

Some College (No Degree) - Business Management

Grand Canyon University

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Eric Hall