Eric Hall

Senior Account Representative

WESCO Distribution Inc.,

05.1998 - Current

Trained and coached sales team members servicing [Type] accounts.
Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
Resurrected and monetized dormant leads to build book of business and increase revenues.
Established and maintained business relationships with CEOs, Finance VPs and other senior leaders.
Identified and qualified accounts to assess revenue potential.
Presented customized product offerings to clients based on their specific needs, resulting in increased sales conversions.
Assisted in the development of sales strategies to target key accounts and improve overall company revenue.
Met or exceeded sales quotas on consistent basis.
Visited customer locations to determine needs, set up contracts and provide training.
Mentored junior account representatives, sharing industry knowledge and best practices for career growth.
Collaborated with cross-functional teams to address client needs and deliver tailored solutions.
Negotiated contracts with clients, securing long-term business partnerships and mutually beneficial agreements.
Facilitated successful contract renewals through proactive relationship-building efforts with key decision-makers within client organizations.
Streamlined account management processes for increased efficiency and improved customer experiences.
Enhanced client satisfaction by providing exceptional service and addressing account inquiries promptly.
Maintained detailed knowledge of company products, services, and industry trends to provide expert guidance to clients.
Conducted regular client meetings to review account performance, identify opportunities for growth, and address any concerns.
Developed strong relationships with clients, fostering trust and loyalty to retain business over time.
Resolved escalated client issues professionally while adhering to established guidelines, minimizing potential losses for the company.
Identified issues with proactive approach and resolved or escalated problems.
Served as the primary point of contact for clients, consistently providing a seamless and positive experience throughout their engagement with the company.
Achieved consistent sales targets through diligent account management and proactive business development efforts.
Contacted customers to assess satisfaction and current needs.
Achieved revenue targets by developing targeted account strategies.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Set and achieved company defined sales goals.