Overview
Work History
Education
Hobbies and Interests
Timeline
Generic

ERIC HALLER

San Diego,CA

Overview

17
17
years of professional experience

Work History

Account Executive

BlackLine
03.2015 - Current
  • Awarded Circle of Excellence in 2018, 2020, 2021 for exceeding sales goals, client satisfaction, mentorship of peers, leadership, going beyond scope of job description (awarded to top 2% of employees based on metrics and recommendation from management and peers)
  • Addressed client needs by developing and maintaining strong relationships through effective communication and benchmarks to ensure project adoption and long-term success
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty, references and referrals
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Conducted regular check-ins with existing clients to assess their needs, goals, and identify value-based opportunities.
  • Demonstrate solution via online, in-person, trade show forum, and event presentations; negotiate terms with decision makers (Chief Financial Officer, Chief Accounting Officer, Vice President Finance, Controller, Chief Technology Officer)
  • Created "Quarter-End Survival Kit" direct mailer campaign, yielding a 30% opportunity creation rate, and response rate of 90%, campaign adopted by Marketing, and executed by APAC, Enterprise, and Mid-Market sales teams on a quarterly basis.
  • Mentored new hires and entry-level employees to ensure their career and personal objectives at work were met

Business Development Representative

BlackLine
  • Consistently exceeded sales targets; 2015: Q3-109%, Q4-100%, 2016: Q1-150%, Q2- 127%
  • Led BDR team by producing 82 "Sales Qualified Leads" from Q3 2015 to Q1 2016, producing over 99 qualified opportunities in one-year tenure, converting 32 qualifications to clients, only Mid-Market BDR in "Million Dollar Club"
  • Collaborated with Mid-Market/Enterprise Account Executives to identify "Target Accounts" - led BDR team by converting 16 target accounts to qualified opportunities and 5 clients; exemplified comfort in presenting to C-Suite executives in tandem led Discovery calls, created BDR/AE alignment program structure
  • Build rapport with prospects by uncovering business needs and issues, connecting on personal level with decision makers, establishing goals and metric-based outcomes, help create an evaluation plan

Retail Sales Representative

Nestle S.A.
06.2014 - 02.2015
  • Managed a territory of 41 retail chain stores supporting Nestle USA Sales Division, by selling products to align with store/departmental needs, goals, and promotions while ensuring on-shelf availability, communicated directly with district directors and store managers of major retail chains (Walmart, Target, & Kroger) to negotiate sales terms, improve incremental sales, and foster relationships
  • Developed and execute seasonal displays, promotions, and store events with Smith's Food and Drug at district level, recognized by Nestle Director for penetrating and originating new relationships between Nestle and Smith's Food and Drug Grocery (Kroger) management team.
  • Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.

Premium Sales & Marketing Intern

Live Nation
05.2012 - 09.2012
  • Generated new business ticket contracts and relationships through prospecting, via cold calls/emails, referrals, day-of-show contact, and social media
  • Developed and updated social media marketing platform for Premium Seating Department; creating lead generation, ticket giveaways, and to further connect with concert attendees.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.

Fan Relations Intern (Received Full-Time Offer)

Los Angeles Clippers
09.2011 - 05.2012
  • Won first place out of 80 interns in intern sales contest by selling the most tickets (128) and generating the highest revenue ($4,000); rewarded with two courtside tickets, day-on-the-job with then-GM Neil Olshey, and a letter of commendation from SVP of Sales & Marketing Carl Lahr
  • Collaborated with fellow interns, full-time employees, game attendees and season ticket holders to ensure a high level of fan satisfaction
  • Created, organized and supported execution of in-game fan-connecting events, season ticket holder events and youth-program activities

Big Brother

Big Brothers Big Sisters Of San Diego
08.2022 - Current
  • Mentor and be a consistent adult-figure role model while providing support and care for an assigned "Little" boy (Two ongoing relationships, ages nine and ten)
  • Develop and nurture the relationship with my Little by listening to their needs, wants, life-long and short term dreams/goals, emotions, struggles and areas of focus directed by parent
  • Plan and coordinate bi-weekly activities and outings with my Little, fostering an environment for them to experience something new, where they will learn, become inspired and to open dialogue.

Media Representative, Advocate & Volunteer

Kleine-Levin Syndrome
01.2007 - Current
  • Raised awareness for the rare neurological disorder, Kleine-Levin Syndrome (KLS), by appearing in educational media segments (CNN, ABC News & local affiliates, Orange County Register)
  • Counsel and mentor patients that are having difficulty with the challenges of living with KLS; helping others in navigating school (high school and university settings), employers, how to advocate for oneself, share best practices and outlooks in going into and coming out of a KLS episode.
  • Collaborate with a team of doctors and specialists to test, experiment and try different therapeutic methods to prevent or stop KLS episodes

Education

Bachelor of Arts - Criminal Justice

California State University - Fullerton
Fullerton, CA
05.2014

Hobbies and Interests

  • Fantasy Sports Analytics (baseball, basketball, hockey, football)
  • Martial Arts: Jiu Jitsu (Blue Belt), Muay Thai, Boxing
  • Yoga
  • Nutrition
  • Distance Running
  • Reading
  • Mindfullness

Timeline

Big Brother

Big Brothers Big Sisters Of San Diego
08.2022 - Current

Account Executive

BlackLine
03.2015 - Current

Retail Sales Representative

Nestle S.A.
06.2014 - 02.2015

Premium Sales & Marketing Intern

Live Nation
05.2012 - 09.2012

Fan Relations Intern (Received Full-Time Offer)

Los Angeles Clippers
09.2011 - 05.2012

Media Representative, Advocate & Volunteer

Kleine-Levin Syndrome
01.2007 - Current

Business Development Representative

BlackLine

Bachelor of Arts - Criminal Justice

California State University - Fullerton

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ERIC HALLER