Looking for advancement and growth opportunities Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Superintendent
ENERMECH
Phoenix, BC
04.2023 - Current
Led crews over Process Vacuum, Central Vacuum, and Drains
6S Champion - Sort, Set in Order, Shine, Standardize, Sustain, and Safety for the clean room environment for both EnerMech and site wide
TouchPlan scheduling and date forecasting
Procore and Box - 3D models, Request For Information RFI's, Issue For Construction IFC's, schematics for disciplines and systems
Ordering Bill of Materials BOM's
Issuing Field Material Request FMR for shortages or additions
Managing teams of General Foremen, Foreman, Fitters, Instrument Fitters, Journeymen, and helpers
Requesting and coordinating Crane Time
Managing safety, protocols, processes, and procedures
Working closely with our contractors, TSMC, and UIS with constraints, delays, closures, evacuations, or barriers.
Planned, managed and coordinated construction activities to ensure timely completion of projects.
Provided technical advice for resolving design problems and construction issues.
Operations Manager
United Integrated Services Co.
Phoenix, AZ
01.2023 - 04.2023
Supporting the logistics, warehousing, construction of a $12 billion contract
Carrying out critical roles at 2 laydown yards and 2 warehouses, 8 crane ports, and various ramp locations
Overseeing the subcontractor and rigging team for organization, inventory, orders, and delivery of materials
Scheduled and tracked all container shipments and deliveries through TeamUp application
Receipted, ordered, issued, and tracked inventory through WASP 3PL application
Scheduled and approved requested crane time through CraneTime application
Implemented 3PL system to set up warehouse and laydown locations, track inventory, issue, and receipt for materials
Supported and coordinated with over 40 subcontractors to maintain schedules, deliveries, and maintain cohesion to keep project within timelines of completion deadlines
Approved timesheets, contracts, purchase requests, and reconciled invoices of subcontractors on the site
Implemented processes and procedures to streamline requests and coordination of project deadlines.
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Performed cost analysis for various projects to determine budget requirements.
Senior Warehouse Manager
Blackstone Products
North Logan, UT
07.2019 - 12.2022
Oversaw management of shipping and receiving warehouse with sales above $650,000,000
Carried out critical roles in consolidating 8 warehouses into 3 and creating an infrastructure for career paths
Created a career structure
Hired 3 Assistant Managers, 5 Supervisors, 12 Leads, and 85 employees as the company only had temp employees with no experience causing many interior problems
Implemented a new state of the art warehouse facility with narrow arrow racking with wire guided turret trucks, a 2-layer mezzanine with pick to tote conveyor and packing stations to improve productivity of our ever growing E-Commerce business, and container conveyor unloaders to be able to unload more containers for our growth
Created Standard Operating Procedures for our LTL, E-Commerce, Container Management, Shipping and Receiving Departments
Created locations for every product items to implement Warehouse Management System into NetSuite and PaceJet
Managed and ordered Supplies for multiple warehouses to ensure operations were always ahead of schedule
Coordinated transfer from warehouse to warehouse to fulfill current and future orders
Created Operational hours for each facility to streamline proper scheduling of deliveries and shipments
Managed processing, pulling, labeling, and shipping of more than 300 shipments containing of over 50,000 items valued at $2.5 million a week
Managed the receiving of incoming containers of approximately 50 a week with more than 50,000 items
Managed the processing, pulling, labeling, and shipping of more than 12,000 E-Commerce and website orders per week
Managed cycle counts and semi-annual inventory of all warehouse locations of over $45 million of product.
Developed and implemented inventory control systems to ensure accurate stock levels.
Conducted regular safety inspections of the warehouse, identified any hazards, and provided solutions to mitigate risks.
Coordinated with other departments regarding supply chain management issues.
General Manager
Connect-A-Service, Inc
Penn Yan, NY
06.2015 - 06.2019
Oversaw management of a construction and property management service valued at $750,000
Carried out critical roles in managing and keeping the organization profitable
Managed over 500 current customer accounts, in an accurate and timely manner
Review and approve all invoices for accounts receivable and payable accounts; manage all accounting for corporate accounts; and, perform payroll on a weekly basis
Oversee all employment issues, including scheduling work, quality performance, interviewing and selecting appropriate hires, and on-boarding for rapid integration
Enhance employee retention and morale by promoting team spirit and instituting positive culture for coping with stress in high-volume operation
Successfully transformed business from $-48,000 in the red, to $165,000 in the black by streamlining processes, improving marketing, and increasing customer service
Property manager of over 150 summer weekly rentals and 40 long-term rental properties
Scheduling of staff for construction, janitorial, and residual work on a daily, weekly, and monthly basis
Handling of all proposals and estimations on construction and residual jobs including but not limited to scope of work, materials cost and purchasing, and labor costs
Listing (photographs, video, property details), showing, and booking of rental properties.
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Owner/Home Inspector
Hamilton-Williams Properties
Carrollton, GA
11.2011 - 06.2015
Managed properties, including advertising, marketing, listings, and showings
Conceived, initiated, and marketed company to prospective clients, successfully building a business from the ground up
Performed daily oversight, keeping the company running smoothly
Reviewed, assessed and approved rental applications
Complying with terms, generated lease agreements in a timely and consistent manner
Oversaw monthly inspections and maintenance calls and services.
Identified new opportunities for growth, expansion, and diversification.
Oversaw budgeting and financial management.
Researched potential partners in order to expand services offered.
Warehouse Manager
United States Marine Corps
Greenville, SC
04.1994 - 01.2011
Oversaw a 250 million-dollar account of a 160,000 square foot warehouse, leading 85 subordinates
Successfully managed daily operations issuing approximately 300 requisitions and shipping and receiving of 30,000 products daily
Effectively managed the life support contracts including generator power, shower and toilet trailers, and repairs
Managed ad hoc requests to be fulfilled within 24 hours with timeliness and accuracy
Achieved accurate budgeting of $250M and tracking of all inventory and procurement transactions
Made fast decisions regarding end of the year funds (24 hours to spend $20M) with relevant and meaningful justifications of need
Created and applied operational procedures for verifying incoming and outcoming shipments, all fiscal matters and issues, including billeting, catering, transportation costs, priority upgrades, and product requests
Prioritized, supervised, and properly managed accounts for all 184 deploying and redeploying Marine Corps units, in addition to updating the warehouse inventory
Kept the warehouse in a state of readiness by inspecting the warehouse equipment on a regular basis, and preparing work orders for essential repairs and requisitions for replacement equipment
Modernized and implemented new construction for weapons and security storage container
Directed and guided coordination of warehouse activities (quality control, shipping, receiving, inventory, records controls, and purchasing), by utilizing frequent communication channels with department heads
Trained and managed over 85 subordinates, accomplishing significant improvements in productivity and value
Screened and hired warehouse personnel, assigned and oversaw work assignments
Directed salvaging of damaged and outdated materials
Oversaw Toys for Tots programs for Southwest Region in South Carolina for 3 years
Equal Employment Opportunity EEO Representative 6 years
Auditor and Inspector 4 years.
Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Education
Bachelor of Science in Business Management -
Touro University International
Associate Degree in Business Administration -
Darton College
Skills
NetSuite
Warehouse Management System
Procurement
Warehouse Management
Property Management
Purchasing
Logistics
Leadership
Customer service
Retail management
Equity research
Supply Chain
Shipping & Receiving
E-Commerce
Pricing
Project Management
Conflict management
Six Sigma
Profit & loss
Public speaking
Warehouse experience
Lean management
Microsoft Office
Warehouse distribution
Communication skills
Negotiation
OSHA
ERP Systems
Warehouse Supervisor Experience
Account Management
Lean
Interviewing
Payroll
Human resources
Contract Management
Training Oversight
Policy Development
Continuous Improvement
Project Coordination
Leadership Development
Recruitment and hiring
Blueprint and schematic understanding
Scheduling Coordination
Performance Improvements
Certification
Forklift Certification
Hazmat, 08/01/22
OSHA 30
Master Black Belt Certification - Lean Six Sigma
Additional Information
Hazmat Certified
Military Service
United States Marine Corps, E-7
Assessments
Warehouse shift leader, Proficient, 04/01/22
Sales skills, Proficient, 11/01/21
Administrative support professional fit, Proficient, 03/01/21