Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Military Service
Assessments
References
Timeline
Generic

Eric Hamilton

Surprise,AZ

Summary

Looking for advancement and growth opportunities Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Superintendent

ENERMECH
Phoenix, BC
04.2023 - Current

Led crews over Process Vacuum, Central Vacuum, and Drains

  • 6S Champion - Sort, Set in Order, Shine, Standardize, Sustain, and Safety for the clean room environment for both EnerMech and site wide
  • TouchPlan scheduling and date forecasting
  • Procore and Box - 3D models, Request For Information RFI's, Issue For Construction IFC's, schematics for disciplines and systems
  • Ordering Bill of Materials BOM's
  • Issuing Field Material Request FMR for shortages or additions
  • Managing teams of General Foremen, Foreman, Fitters, Instrument Fitters, Journeymen, and helpers
  • Requesting and coordinating Crane Time
  • Managing safety, protocols, processes, and procedures
  • Working closely with our contractors, TSMC, and UIS with constraints, delays, closures, evacuations, or barriers.
  • Planned, managed and coordinated construction activities to ensure timely completion of projects.
  • Provided technical advice for resolving design problems and construction issues.

Operations Manager

United Integrated Services Co.
Phoenix, AZ
01.2023 - 04.2023
  • Supporting the logistics, warehousing, construction of a $12 billion contract
  • Carrying out critical roles at 2 laydown yards and 2 warehouses, 8 crane ports, and various ramp locations
  • Overseeing the subcontractor and rigging team for organization, inventory, orders, and delivery of materials
  • Scheduled and tracked all container shipments and deliveries through TeamUp application
  • Receipted, ordered, issued, and tracked inventory through WASP 3PL application
  • Scheduled and approved requested crane time through CraneTime application
  • Implemented 3PL system to set up warehouse and laydown locations, track inventory, issue, and receipt for materials
  • Supported and coordinated with over 40 subcontractors to maintain schedules, deliveries, and maintain cohesion to keep project within timelines of completion deadlines
  • Approved timesheets, contracts, purchase requests, and reconciled invoices of subcontractors on the site
  • Implemented processes and procedures to streamline requests and coordination of project deadlines.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.

Senior Warehouse Manager

Blackstone Products
North Logan, UT
07.2019 - 12.2022
  • Oversaw management of shipping and receiving warehouse with sales above $650,000,000
  • Carried out critical roles in consolidating 8 warehouses into 3 and creating an infrastructure for career paths
  • Created a career structure
  • Hired 3 Assistant Managers, 5 Supervisors, 12 Leads, and 85 employees as the company only had temp employees with no experience causing many interior problems
  • Implemented a new state of the art warehouse facility with narrow arrow racking with wire guided turret trucks, a 2-layer mezzanine with pick to tote conveyor and packing stations to improve productivity of our ever growing E-Commerce business, and container conveyor unloaders to be able to unload more containers for our growth
  • Created Standard Operating Procedures for our LTL, E-Commerce, Container Management, Shipping and Receiving Departments
  • Created locations for every product items to implement Warehouse Management System into NetSuite and PaceJet
  • Managed and ordered Supplies for multiple warehouses to ensure operations were always ahead of schedule
  • Coordinated transfer from warehouse to warehouse to fulfill current and future orders
  • Created Operational hours for each facility to streamline proper scheduling of deliveries and shipments
  • Managed processing, pulling, labeling, and shipping of more than 300 shipments containing of over 50,000 items valued at $2.5 million a week
  • Managed the receiving of incoming containers of approximately 50 a week with more than 50,000 items
  • Managed the processing, pulling, labeling, and shipping of more than 12,000 E-Commerce and website orders per week
  • Managed cycle counts and semi-annual inventory of all warehouse locations of over $45 million of product.
  • Developed and implemented inventory control systems to ensure accurate stock levels.
  • Conducted regular safety inspections of the warehouse, identified any hazards, and provided solutions to mitigate risks.
  • Coordinated with other departments regarding supply chain management issues.

General Manager

Connect-A-Service, Inc
Penn Yan, NY
06.2015 - 06.2019
  • Oversaw management of a construction and property management service valued at $750,000
  • Carried out critical roles in managing and keeping the organization profitable
  • Managed over 500 current customer accounts, in an accurate and timely manner
  • Review and approve all invoices for accounts receivable and payable accounts; manage all accounting for corporate accounts; and, perform payroll on a weekly basis
  • Oversee all employment issues, including scheduling work, quality performance, interviewing and selecting appropriate hires, and on-boarding for rapid integration
  • Enhance employee retention and morale by promoting team spirit and instituting positive culture for coping with stress in high-volume operation
  • Successfully transformed business from $-48,000 in the red, to $165,000 in the black by streamlining processes, improving marketing, and increasing customer service
  • Property manager of over 150 summer weekly rentals and 40 long-term rental properties
  • Scheduling of staff for construction, janitorial, and residual work on a daily, weekly, and monthly basis
  • Handling of all proposals and estimations on construction and residual jobs including but not limited to scope of work, materials cost and purchasing, and labor costs
  • Listing (photographs, video, property details), showing, and booking of rental properties.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.

Owner/Home Inspector

Hamilton-Williams Properties
Carrollton, GA
11.2011 - 06.2015
  • Managed properties, including advertising, marketing, listings, and showings
  • Conceived, initiated, and marketed company to prospective clients, successfully building a business from the ground up
  • Performed daily oversight, keeping the company running smoothly
  • Reviewed, assessed and approved rental applications
  • Complying with terms, generated lease agreements in a timely and consistent manner
  • Oversaw monthly inspections and maintenance calls and services.
  • Identified new opportunities for growth, expansion, and diversification.
  • Oversaw budgeting and financial management.
  • Researched potential partners in order to expand services offered.

Warehouse Manager

United States Marine Corps
Greenville, SC
04.1994 - 01.2011
  • Oversaw a 250 million-dollar account of a 160,000 square foot warehouse, leading 85 subordinates
  • Successfully managed daily operations issuing approximately 300 requisitions and shipping and receiving of 30,000 products daily
  • Effectively managed the life support contracts including generator power, shower and toilet trailers, and repairs
  • Managed ad hoc requests to be fulfilled within 24 hours with timeliness and accuracy
  • Achieved accurate budgeting of $250M and tracking of all inventory and procurement transactions
  • Made fast decisions regarding end of the year funds (24 hours to spend $20M) with relevant and meaningful justifications of need
  • Created and applied operational procedures for verifying incoming and outcoming shipments, all fiscal matters and issues, including billeting, catering, transportation costs, priority upgrades, and product requests
  • Prioritized, supervised, and properly managed accounts for all 184 deploying and redeploying Marine Corps units, in addition to updating the warehouse inventory
  • Kept the warehouse in a state of readiness by inspecting the warehouse equipment on a regular basis, and preparing work orders for essential repairs and requisitions for replacement equipment
  • Modernized and implemented new construction for weapons and security storage container
  • Directed and guided coordination of warehouse activities (quality control, shipping, receiving, inventory, records controls, and purchasing), by utilizing frequent communication channels with department heads
  • Trained and managed over 85 subordinates, accomplishing significant improvements in productivity and value
  • Screened and hired warehouse personnel, assigned and oversaw work assignments
  • Directed salvaging of damaged and outdated materials
  • Oversaw Toys for Tots programs for Southwest Region in South Carolina for 3 years
  • Equal Employment Opportunity EEO Representative 6 years
  • Auditor and Inspector 4 years.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.

Education

Bachelor of Science in Business Management -

Touro University International

Associate Degree in Business Administration -

Darton College

Skills

  • NetSuite
  • Warehouse Management System
  • Procurement
  • Warehouse Management
  • Property Management
  • Purchasing
  • Logistics
  • Leadership
  • Customer service
  • Retail management
  • Equity research
  • Supply Chain
  • Shipping & Receiving
  • E-Commerce
  • Pricing
  • Project Management
  • Conflict management
  • Six Sigma
  • Profit & loss
  • Public speaking
  • Warehouse experience
  • Lean management
  • Microsoft Office
  • Warehouse distribution
  • Communication skills
  • Negotiation
  • OSHA
  • ERP Systems
  • Warehouse Supervisor Experience
  • Account Management
  • Lean
  • Interviewing
  • Payroll
  • Human resources
  • Contract Management
  • Training Oversight
  • Policy Development
  • Continuous Improvement
  • Project Coordination
  • Leadership Development
  • Recruitment and hiring
  • Blueprint and schematic understanding
  • Scheduling Coordination
  • Performance Improvements

Certification

  • Forklift Certification
  • Hazmat, 08/01/22
  • OSHA 30
  • Master Black Belt Certification - Lean Six Sigma

Additional Information

Hazmat Certified

Military Service

United States Marine Corps, E-7

Assessments

  • Warehouse shift leader, Proficient, 04/01/22
  • Sales skills, Proficient, 11/01/21
  • Administrative support professional fit, Proficient, 03/01/21
  • Customer service, Proficient, 12/01/21
  • Administrative assistant/receptionist, Proficient, 03/01/22
  • Work motivation, Proficient, 03/01/21
  • General manager (hospitality), Proficient, 04/01/21
  • Work style: Professionalism, Proficient, 04/01/22
  • Attention to detail, Proficient, 04/01/22
  • HR: Compensation & benefits, Proficient, 04/01/22
  • Office manager, Proficient, 01/01/22
  • Management & leadership skills: Planning & execution, Proficient, 03/01/22
  • Recruiting, Proficient, 04/01/22
  • Supervisory skills: Motivating & assessing employees, Proficient, 03/01/21
  • Project timeline management, Proficient, 12/01/21
  • Management & leadership skills: Impact & influence, Proficient, 12/01/21
  • Supervisory skills: Motivating & assessing employees, Proficient, 06/01/22
  • Project timeline management, Proficient, 03/01/21
  • Work style: Reliability, Proficient, 03/01/22
  • Analyzing data, Proficient, 03/01/21
  • Warehouse safety, Proficient, 04/01/22
  • Work style: Conscientiousness, Proficient, 03/01/22

References

References available upon request.

Timeline

Superintendent

ENERMECH
04.2023 - Current

Operations Manager

United Integrated Services Co.
01.2023 - 04.2023

Senior Warehouse Manager

Blackstone Products
07.2019 - 12.2022

General Manager

Connect-A-Service, Inc
06.2015 - 06.2019

Owner/Home Inspector

Hamilton-Williams Properties
11.2011 - 06.2015

Warehouse Manager

United States Marine Corps
04.1994 - 01.2011

Bachelor of Science in Business Management -

Touro University International

Associate Degree in Business Administration -

Darton College
Eric Hamilton