Summary
Overview
Work History
Education
Timeline
Eric Harper

Eric Harper

Mineral Ridge,OH

Summary

2021 Presidents Club at Electric, while only being there 4 months in 2021. Consistent, coachable, always looking to improve. 5+ years experience in technology - consistently hit and overachieve goals, quota, etc. that are set for me.

As an accomplished Technology professional with extensive experience in SaaS, I am highly skilled in building and maintaining strong relationships, driving revenue growth, and achieving performance goals. With a deep understanding of product and service offerings, I have successfully closed net new revenue, upsold, cross-sold and renewed clients, as well as generating new business opportunities, all while increasing profitability and revenue for the organizations I work for. I am committed to actively listening to needs and recommending the best solutions to achieve their objectives. Through diligent monitoring and analysis, I have a proven track record of exceeding performance goals. I am confident that my consultative sales skills, ability to overcome objections, and talent for engaging customers will make me a valuable asset to any organization.

I am a dynamic individual with a practical and professional outlook. I am enthusiastic, motivated, and eager to inspire others to perform at the highest level daily. Excels at both technical and team logistics. I have experience working with tools like Salesforce, HubSpot, Salesloft, Outreach, ZoomInfo, Apollo, Gong, Asana, Guru, Looker, etc.

Overview

6
6
years of professional experience

Work History

Senior Account Executive

Sastrify
08.2023 - Current
  • Individually closed won 33% of North American revenue for the entire company
  • Managed entire sales cycle from outbound, discovery, demo to close, and exceeded quarterly quota by 110% - Q3 and Q4.
  • Build and manage a robust sales pipeline, ensuring a steady flow of qualified leads and opportunities all while keeping Hubspot up to date.
  • Articulate the unique value proposition of Sastrify's product and services, aligning solutions with customer needs, and solving complex business challenges
  • Contributed to new & existing outbound sales strategies
  • Build relationships with prospective customers throughout sales process
  • Uncover pain through a diligent & deep discovery process
  • Collaborate effectively with cross-functional teams including Customer Success, Product, Procurement and Executive team to ensure a seamless customer experience

Account Management

Marigold
04.2023 - 08.2023
  • Managed a 30+ client book of business.
  • Meet with clients regularly & proactively to discuss best practices, questions, metrics, platform performance, etc.
  • Responsible for post-sales management of a customer's lifecycle, identifying upsell opportunities, increasing adoption of new product features.
  • Handle the entire renewal and upsell processes - identifying, quoting, contract creation, negotiation, etc.
  • Present QBRs to key stakeholders/executives in the partnership.

Sales

Electric
06.2022 - 03.2023
  • * Position was eliminated due to company wide layoffs
  • Successfully generated $700k in sales, surpassing performance goals and contributing to overall company profitability.
  • Diligently update Salesforce for monthly/quarterly reporting purposes.
  • Managed a $4M book of business, meeting and exceeding performance goals through diligent monitoring and analysis.
  • Recognized as a top performer on the team after 1 quarter in seat.
  • Maintained and strengthened relationships with existing accounts through trust-building.
  • Demonstrated deep product and service knowledge to effectively renew, upsell, and cross-sell customers.
  • Actively listened to customer needs to identify and recommend best solutions and services, leading to increased customer satisfaction and retention.

Sr. SDR

Electric
07.2021 - 06.2022
  • 2021 President's Club
  • 200+% quota achievement each month in seat
  • Directly sourced over $1M in ARR
  • #1 SDR for total closed ARR and created meetings
  • Member of SDR Committee

Director of Business Development

PAAS
12.2019 - 07.2021
  • Lead entire BD function at Seed startup.
  • Optimized profitability by developing pipeline of prospects using multiple research, referral and sales strategies.
  • Produced over $1M in ARR to help grow business from 3-12 employees during tenure.
  • Procured and implemented tools like Outreach, SFDC, and ZoomInfo. Aiding in building out sales process.
  • Insured positive prospect experience through sales process.
  • Led all webinars (attendance, content, etc.).
  • Determined business development opportunities and implemented effective strategy for client acquisition.

BDR

First Insight
04.2019 - 12.2019
  • Produced over 350k in ARR in 9 months.
  • Contact potential clients to establish rapport and arrange meetings.
  • Plan and execute new cold outbound initiatives.
  • Research organizations and individuals to find new opportunities & improve sales.

Director of Player Development & Video Coordinator

Duquesne University
06.2018 - 04.2019
  • Facilitate and assist practices.
  • Assisted the coaching staff in self-scout, postgame breakdown and opponent scout preparation.
  • Developed players' skills through on-court drills and film instruction.
  • Integrated new wireless video recording system while provided IT support and maintenance.
  • Managed day-to-day video duties that include statistical analysis, coding and reviewing the opponent game film as well as any critical projects assigned by the coaching staff.
  • Directed staff of undergraduate managers with daily operations.

Assistant Video Coordinator/Player Development Coach

Milwaukee Bucks
08.2017 - 06.2018
  • Assigned to support NBA MVP Giannis Antetokounmpo during practice fundamentals and strategies for games.
  • Analyzed practice & opponent film for analysis to be used for team strategies by players & coaching staff.
  • Created opponent scouting reports.
  • Facilitated practice with the team & private workouts with players.

Education

Master of Science -

University of Akron, Akron, OH
05.2017

Bachelor of Science -

University of Akron, Akron, OH
05.2015

Timeline

Senior Account Executive - Sastrify
08.2023 - Current
Account Management - Marigold
04.2023 - 08.2023
Sales - Electric
06.2022 - 03.2023
Sr. SDR - Electric
07.2021 - 06.2022
Director of Business Development - PAAS
12.2019 - 07.2021
BDR - First Insight
04.2019 - 12.2019
Director of Player Development & Video Coordinator - Duquesne University
06.2018 - 04.2019
Assistant Video Coordinator/Player Development Coach - Milwaukee Bucks
08.2017 - 06.2018
University of Akron - Master of Science,
University of Akron - Bachelor of Science,
Eric Harper