Overview
Work History
Education
Skills
Timeline
Hi, I’m

Eric Harper

Minneapolis,MN
Eric Harper

Overview

32
years of professional experience

Work History

Remington Hotels

Supervisor Housekeeping
08.2017 - 11.2023

Job overview

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Achieved results by working with staff to meet established targets.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Institute For Minority Development

Recreation Coordinator
08.2007 - 07.2017

Job overview

  • Improved customer satisfaction with recreational services by regularly soliciting feedback and making necessary adjustments.
  • Maintained inventory of supplies and equipment with established sign-out procedures.
  • Scheduled events in recreation facilities and monitored facility conditions.
  • Planned and evaluated recreation and athletic programs with recreation director to support community.
  • Tracked program spending, enrollments and attendance to produce monthly reports for program director.
  • Researched, planned, and organized mentally stimulating activities for individuals between ages of 10 and 18.
  • Collaborated with community agencies and city departments to provide youth program opportunities and community involvement programs.
  • Implemented comprehensive risk management plans to minimize potential accidents or incidents during recreational activities.
  • Collaborated with other departments within the organization to address shared concerns or identify opportunities for cross-functional initiatives.
  • Increased community participation in recreational programs by developing and implementing engaging activities.

Décko Products

Machine Operator
12.1991 - 11.2003

Job overview

  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Replenished materials and supplies as needed to maintain production.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Quickly shut down equipment in emergency situations following protocols.
  • Managed and monitored processes and machine systems by observing readings on control boards.

Education

Patrick Henry High School
Minneapolis, MN

Yes from General Studies
05.1985

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation

Timeline

Supervisor Housekeeping

Remington Hotels
08.2017 - 11.2023

Recreation Coordinator

Institute For Minority Development
08.2007 - 07.2017

Machine Operator

Décko Products
12.1991 - 11.2003

Patrick Henry High School

Yes from General Studies

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Eric Harper